Position Summary:
The Associate Network Engineer supports and maintains infrastructure operations monitors infrastructure performance and resolution of technical problems. He/She leads high impact projects, prioritises and assigns tasks to ensure that team's resources are used effectively and that infrastructure projects are implemented in accordance with plans and budgets. He/She identifies and resolves highly complex or specialised issues that may require the establishment of new techniques and processes. Able to anticipate internal and/or external business challenges and/or regulatory issues recommends improvements. Required to be on standby with on-call availability with varied shifts including nights, weekends and holidays.

Applies a critical and analytical approach to resolving technical problems. Works well with the team and is able to guide them to ensure infrastructure projects are well implemented.

Roles & Responsibilities:
Project Management

Lead end-to-end delivery of network infrastructure and transformation projects, from initiation, planning, design, implementation, testing, and operational handover.
Manage project scope, schedule, budget, resources, risks, issues, and dependencies to ensure successful delivery.
Coordinate cross-functional teams, including network engineers, cybersecurity, infrastructure, application teams, business stakeholders, and vendors.
Drive network modernization initiatives such as LAN/WAN refresh, SD-WAN deployment, wireless upgrades, data center migration, and cloud connectivity.
Manage vendor procurement, contract negotiations, project governance, and stakeholder communications.
Oversee testing, migration, cutover, and post-implementation support to minimize business disruption.

Network Operations (BAU)

Manage daily network operations to ensure high availability, performance, reliability, and security of enterprise network services.
Oversee incident, problem, change, and service request management in accordance with ITIL best practices and service level agreements (SLAs).
Lead operational teams and vendors in monitoring, troubleshooting, escalation management, and root cause analysis.
Drive capacity planning, service improvement initiatives, operational readiness, and technology lifecycle management.
Ensure compliance with security policies, regulatory requirements, and operational standards.
Manage operational governance, KPI/SLA reporting, stakeholder engagement, and continuous service optimization.

Requirements/ Qualifications:

Bachelor in Computer Engineering or equivalent
Minimum of 5-7 years of hands‑on experience in network operation support and network project management
Minimum CCNA certified
CCNP certification preferred CCIE certification will be a strong added advantage
Hands-on experience with Cisco, Aruba, Huawei or equivalent technologies
Proven hands‑on experience in implementing, operating, and troubleshooting Cisco ACI (Application Centric Infrastructure) environments
Strong operational and troubleshooting experience supporting LAN/WAN networks, including MPLS architectures
Hands‑on experience with Network Access Control (NAC) solutions (e.g., authentication, authorization, policy enforcement) will be an added advantage
Exposure to enterprise wireless networking technologies is an added advantage
Comfortable to commit 24/7 standby
Able to travel to differnt PHI sites among the cluster
2 years contract

Associate Network Engineer - Project Management (Infra Delivery)