Our Client is a renowned Italian luxury fashion house, celebrated for its exceptional craftsmanship, timeless elegance, and innovation in leather goods, footwear, handbags, ready-to-wear, and accessories. They are seeking an experienced and commercially driven Retail Director to lead and elevate brand's retail business in Southeast Asia.

Key Responsibilities

Develop and execute the retail strategy to achieve sales and business profitability
Drive commercial performance across all boutiques through effective KPI management and business planning.
Partner with Merchandising and Buying teams to optimize product assortment and inventory performance.
Ensure operational excellence and consistent execution of the brand's global retail standards.
Champion an exceptional luxury client journey across all boutiques.
Foster a strong clienteling culture by leveraging CRM tools and developing long-term relationships with high-value clients.
Lead, coach and develop Boutique Managers and teams to build a high-performance culture
Partner closely with Marketing, Visual Merchandising, HR, Finance, Merchandising, and Regional teams to execute commercial initiatives.

Requirements

Bachelor's degree in Business, Retail Management, Marketing, or a related discipline.
Minimum 15 years of retail management experience, with at least 5 years in a senior leadership role within the luxury or premium retail industry.
Proven track record of delivering strong commercial results and leading multi-store operations.
Strong understanding of luxury retail operations, clienteling, and customer experience.
Demonstrated experience in leading, coaching, and developing high-performing teams.
Excellent analytical, strategic planning, and problem-solving skills.
Proficiency in Microsoft Office; familiarity with retail reporting and CRM systems is an advantage.
Willingness to travel within Southeast as required.

Retail Director (Luxury Retail)