Position Summary:
The Associate Network Engineer is responsible for supporting the deployment and operations of network infrastructure. He/She assists with the installation, monitoring, troubleshooting and testing of network systems and solutions. Monitors and configures network components to ensure security, and resolves network incidents. Ensuring that network activities are documented appropriately and in compliance with the required procedures and standards. Familiar with core networking technologies and trends, network standards and network routing protocols. May be required to work on a rotational on-call or shift basis. The Associate Network Engineer is a motivated team player and is driven by results. Possesses analytical skills and works well in a fast-paced environment.

Roles & Responsibilities:
Support Network Implementations

Involve in implementation of network infrastructure and solutions
Perform configuration, testing and commissioning of network infrastructure
Support migration, integration and rollout activities for network projects
Validate implementation outcomes against technical and operational requirements
Coordinate with stakeholders and vendors to ensure successful deployment activities

Configure & Administer Networks

Update network diagrams and documentation for design and planning of network communication systems
Determine impact of network requirements on existing architecture, work processes and systems
Draft technical documents for processes, technology and devices
Assist in determining infrastructure systems specifications, input/output (I/O) processes and working parameters for hardware and/or software compatibility
Configure, test, automate, integrate, model and analyse the Software Defined Network (SDN) infrastructure within the IT ecosystem
Provide suggestions on the direction for Local Area Network (LAN) and/or Wide Area Network (WAN), internet, wireless and remote access services
Participate in technical design reviews of applicable solutions

Optimise Network Utilisation & Performance

Consolidate network data based on key parameters or metrics
Assist in the development of capacity planning models, load-balance and/or redundancy solutions
Administer tuning of networks for optimisation
Review facility bandwidth requirements and system inter-dependencies
Document network activities in accordance with organisational policies
Monitor network activity and log technical issues
Maintain awareness of emerging software and/or hardware solutions

Support Network Operations

Conduct regular maintenance, patches and upgrades to the network
Prepare technical specifications and documents to procure network equipment
Perform routine backups and administer disaster recovery protocols
Assist in the development of disaster recovery plans

Manage Network Security

Monitor indicators of compromise or breach in network security
Track and document network security incidents
Configure network security across software and/or hardware components
Coordinate and configure network access and controls

Resolve Network Incidents

Classify and prioritise network incidents for troubleshooting
Document network incidents and resolution methods
Troubleshoot, diagnose and resolve network issues

Support Network Audit and Tracking of issues

Track and monitor network issues, incidents and service requests
Maintain audit records, logs and documentation in accordance with organisational policies
Support compliance reviews and audit activities relating to network infrastructure
Analyse recurring issues and provide recommendations for service improvement
Prepare status reports and update stakeholders on issue resolution progress

Qualifications/ Requirements:

Bachelor in Computer Engineering or equivalent
Minimum of 3-5 years of hands‑on experience in network operation support and network project management
Minimum CCNA certified
ITIL certified will be preferred
Advantage to have HCIA/HCIP or equivalent certification.
Advantage to have HPE
Advanced Product Certified - ClearPass.
Advantage to have F5 Certified Technology Specialist BIG-IP LTM.
CCNP certification preferred CCIE certification will be a strong added advantage
Hands-on experience with Cisco, Aruba, Huawei or equivalent technologies
Proven hands‑on experience in implementing, operating, and troubleshooting Cisco ACI (Application Centric Infrastructure) environments
Strong operational and troubleshooting experience supporting LAN/WAN networks, including MPLS architectures
Hands‑on experience with Network Access Control (NAC) solutions (e.g., authentication, authorization, policy enforcement) will be an added advantage
Exposure to enterprise wireless networking technologies is an added advantage
Comfortable to commit 24/7 standby
Able to travel to differnt PHI sites among the cluster
2 years contract

Associate Network Engineer (Infra Delivery)