About ST Engineering

ST Engineering is a global technology, defence, and engineering group with offices across Asia, Europe, the Middle East, and the U.S., serving customers in more than 100 countries. The Group uses technology and innovation to solve real-world problems and improve lives through its diverse portfolio of businesses across the aerospace, smart city, defence, and public security segments. Headquartered in Singapore, ST Engineering ranks among the largest companies listed on the Singapore Exchange.

Our history spans more than 50 years, and our strategy is underpinned by our core values – Integrity, Value Creation, Courage, Commitment and Compassion. These 5 core values guide every aspect of our business and are embedded in our ST Engineering culture – from the people we hire, to working with each other, to our partners and customers.

About our Line of Business – Cloud and Data Centre Solutions

ST Engineering Cloud and Data Centre Solutions Pte Ltd provides all aspects of cloud management, services, and solutions, from initial setup and migration to ongoing operations and optimization. Services include engineering works to design, build and provide facility management service for mission critical environments such data centers, disaster recovery, and business continuity sites.

Together, We Can Make A Significant Impact

You will be working side by side with the network core team in ensuring network availability and serviceability for a secure, resilient and stable distributed environment. Your primary responsibility is to support and maintain the network access layer for our enterprise networks. You will manage access to the wired and wireless networks, ensuring last-mile connectivity for multiple locations. In addition, you will also manage the network communications rooms at these locations; providing cabling interconnect services for structured cabling and liaising with Facilities Management to ensure uninterrupted power and cooling delivery to the rooms. You may be called upon to support certain network functions in the Data Centre.

This is a 24 x 7 job scope and you will be required to work at scheduled after-office hour maintenance activities and respond to ad-hoc unscheduled events.

Be Part of Our Success

Manage wired and wireless network access infrastructure and support Data Centre network operations

Administer and support network infrastructure including network routers, switches, wireless access points, WLAN controllers, AAA servers and encryptors
Respond and diagnose tickets related to network access and performance issues
Service and close support tickets to relocate or add client endpoints wired network access
Service and close support tickets to resolve client endpoints wireless access
Troubleshoot, triage and resolve client endpoints 802.1X authentication/authorization access issues and escalate, if necessary, L2 and L3 issues
Monitor availability of network access and provide immediate response and/or investigation to system alerts
Troubleshoot and assist with root cause analysis of incidents replacing failed network components
Support and perform routine automation tasks to ensure compliance for secure configuration, configuration backup management and routine firmware upgrades/updates
Manage operational activities and implement changes
Track network equipment supports lifecycle, procure and support refresh activities to project closure and payment
Track equipment maintenance support agreements and telco circuits contracts, procure contract renewal and make payment
Support project teams in the delivery of wider IT services

Manage Network Comms Rooms at sites and Data Centre

Standardise and provision cable interconnects for network access and Data Centre
Respond and attend to alerts to resolve UPS and PDU faults
Work with contractors to replace faulty rackmount UPS and PDU for Network Comms Rooms
Interface and coordinate with Facilities Management for M&E issues (air-con, electrical, fire safety) for Network Comms Rooms
Escort external vendors/contractors for network related activities

Inventory and Documentation

Create and maintain clear and concise documentation of the environment
Maintain up-to-date documentation on rack layout and cabling interconnects
Manage and maintain up-to-date inventory control
Perform periodic inventory audits and review
Adhere to organisation procedure to retire obsolete equipment

Qualities We Value

Preferably with formal technical certification such as Cisco CCNA
Experience in scripting and programming with network automation tooling on Ansible, Python, Terraform, GitLab is a plus
Strong customer service orientation with good communication skills
Self-motivated with attention to details
Ability to work independently and effectively in a team environment.

Our Commitment That Goes Beyond the Norm

An environment where you will be working on cutting-edge technologies and architecture.
Safe space where diverse perspectives are valued, and everyone's unique contributions are celebrated.
Meaningful work and projects that make a difference in people's lives.
A fun, passionate and collaborative workplace.
Competitive remuneration and comprehensive benefits.

Network Engineer -DS/MC