QA Team Lead (AI Agent Delivery)

About the role

We are hiring a Senior QA Team Lead to own quality delivery for our AI agent products. You will still be hands-on on AI agent evaluation, while leading a small QA team (currently 2 ), aligning test plans with Engineering, and communicating progress and results with customers during project delivery.

This is not a traditional UI-only tester role, and it is not a pure automation-framework architect role. The core is: evaluate AI agent quality systematically, lead people to deliver on time, and stay calm and clear with customers and stakeholders.

What you will do

Own QA delivery for client projects: quality bar, release readiness, and clear status to the team
Join client / stakeholder calls to walk through test results, risks, and what's left
Use AI tools to speed up test design, exploratory checks, and regression
Mentor 2 QA: review, unblock, raise the bar
Partner with Dev on test plans so coverage matches what we're shipping
Keep reporting light and useful (what passed, what failed, what's blocking)

What we're looking for

Must have

8+ years in Software QA / Quality Engineering (senior individual contributor), including substantial hands-on testing — not management-only.
1–2+ years leading or mentoring QA engineers
Strong experience testing complex products end-to-end; able to design test approaches, not only execute scripts.
Excellent English for meetings, written updates, and customer-facing discussions.
Calm, ownership-oriented, detail-minded; comfortable under delivery pressure and customer timelines.

Strongly preferred

Hands-on experience evaluating AI/LLM/agent systems (accuracy, hallucination, tool use, non-deterministic behavior).
Experience using AI tools/workflows to support testing.
Experience coordinating with Dev on release/test planning in Agile environments.
Familiarity with Playwright or similar automation is a plus (guide others; not required to build frameworks full-time).

Before you apply

We move fast and we expect a lot. This role probably isn't right for you if:

You find ambiguity stressful rather than something to resolve.
You prefer to stay in your lane rather than flag problems outside your immediate scope.
You're looking for an engineering role inside a mature structure with a full support team around you.

If you're the kind of engineer who jumps in to fix a broken integration without being asked, and who sees we've never built that before as an invitation rather than a blocker — you'll fit right in.

Why you'll love working here

Attractive compensation and benefits commensurate with impact
Private health insurance for you and your family
Daily lunch allowance of $10 per member.
Overseas travel opportunities for training and work, providing exposure to international projects and collaborations
A collaborative work environment that fosters teamwork, knowledge sharing, and innovation
Flexible working hours