JOB PURPOSE

The purpose of the Senior Consultant is to support the following critical ECOM activities:

Support ECOM's strategy execution and vision for Customer Lifecycle Management
Drive rigorous Domain performance to ensure key metrics are improving
Ensure smooth and timely Domain performance to accurate and up to date to enable management decision making
Support the on-time and on budget delivery of ECOM initiatives

JOB RESPONSIBITIES

Support of investment planning process (e.g. preparation of investment templates, holding workshops to complete details, reviewing submissions for quality, completeness and accuracy, defining initiative benefits)
Develop Business Cases to drive investment funding submissions with comprehensive Desirability, Feasibility and Viability details documented
Work across Technology, Digital, Financial Crime and other key Domains to drive delivery performance
Working with key stakeholders to produce monthly Domain reporting (with management for the
Optimising and automating monthly reporting to ensure accountability for both data and performance
Support sub-domains and drive through efficiencies and simplification opportunities
Set themes for quarterly Big Room Planning, prepare compelling presentations and set the direction for ECOM Domain Planning to ensure Business Outcomes are met
Other ad-hoc requests from the Head of Domain Performance, Transformation & Operations to support strategic priorities of ECOM (e.g. customer elevations, Data & Analytics pipeline management)
Support Resource onboarding
Workforce reporting, SOW tracking, Benefits tracking
Monitor individual & team performance, team engagement, providing performance feedback Including recognition and performance improvement plans.

REQUIREMENTS

Minimum 7 to 10 years experience in process execution, data processing and operational role, highly preferable experience in Banking or Financial Service industry.
At least 8 years experience in Finance, Project and/or Product Ownership / Business Analysis roles in large complex organisations
Strong experience managing, tracking and/or reporting on projects
Strong numeracy and analytical skills with excellent attention to detail
Ability to work autonomously (whilst checking in on direction)
Strong and confident communicator (e.g. to raise concerns or follow-up information)
Ability to work across multiple deliverables and an ability to prioritise and balance competing priorities
Excellent Excel and data visualisation skills, with an ability to articulate complexity simply and with clarity for senior audiences.
Strong operational and business management capabilities
Knowledge of different tracking and reporting tools is preferable (e.g. Rally, Clarity, PowerBI)
Experience of Business Case development (preferable)
Experience tracking and/or reporting on project status and scope (preferable)

THE BENEFITS AND PERKS

We appreciate and reward our colleagues who do great work every day - from excelling for our customers, to taking ownership of an issue to get it resolved. Here's how we support our people with a range of exclusive benefits.

1. Generous compensation and benefit package

Attractive salary

20-day paid annual leave and 7-day paid sick leave

13th month salary and Annual Performance Bonus

Premium healthcare for yourself and family members

Monthly allowance for team activities

Premium welcome kit and occasional gifts of appreciation

Extra benefits on your work anniversary

2. Exciting career and development opportunities

Large scale products with modern technologies in banking domain

Clear roadmap for career advancement in both technical and leadership pathways

Access to digital learning platform such as Udemy

Consistent and high-quality leadership training through the Distinctive Leadership program (DLP)

3. Professional and engaging working environment

Hybrid working model and excellent work-life balance

State-of-the-art & modern Agile office

Food and beverages in the office pantry

Employee Assistance Program to improve your physical and mental health

Annual team activities and company events

A solid and talented team behind you - great people who love what they do

It's more than just a career at NAB!

We believe in people with people and dreams, and we want you to achieve your aspirations. More than just a career, NAB Vietnam offers you a flexibility to balance your work - life, the opportunity to grow as professionals, people and a complete set of well-being offerings. If you have an appetite to learn, grow and elevate others around you, this is the place for you.

IT'S MORE THAN MONEY

We naturally also provide a very competitive remuneration package but a career with us is about a lot more than money. We believe in people with ideas and dreams, and we want you to achieve your aspirations. We will work together to deliver exceptional products and outcomes that push the limits of our own aspirations. Our passion for creating value and exceeding our customers expectations means we are constantly striving to redefine our standards of excellence. You will have our backing to develop and our encouragement to explore, realize and reach your full potential.

Senior Consultant, PMO (Delivery Focus)