live legacy reports tooling and systems, dashboard reporting, contact center tools, Microsoft Office Suite

AI automation, SLA governance, Analytics, vendor management, process improvement

Devops, Software Development, Web Technologies, Microsoft Office, Agile Methodologies, It Project Management, quality and security gates process

Data Visualization, Data Analytics, Business Reporting Tools, Critical Thinking, Financial Reporting and Analysis, Influencing Without Authority, Digital Fluency, Stakeholder Management, Business Forecasting, Financial Controlling

operational Service Level Agreements (SLAs), smart building technologies, Vendor Agreements, AI ML tools, automated workflow solutions, maintenance, Building Operations, Property Management

Continuous Improvement, Project Planning Execution, Scope Schedule Cost Management, Project Governance, Resource Capacity Planning, Service Delivery Coordination, Customer Stakeholder Management, Cross-functional Team Management, Transition Knowledge Management, Financial Commercial Tracking, SOW Change Request Management, Risk Issue Management

contract management, vendor performance reviews, eProcurement platforms, vendor management, procurement digitisation, RFx processes, P2P automation, cost optimisation, supplier negotiations, procurement transformation, spend analytics, risk management, Stakeholder Management, Category Management, Sourcing

analytical capability , Forecasting, Microsoft tools for reporting or analysis