business cases , agile environment , Functional Requirements, Change management, Bpmn, Risk tools, Compliance risk obligations, Business analysis methodology, Process architecture design, Release documentation, Risk and control flows, BABOK® Knowledge Areas, Regulatory environment management, Testing activities, frameworks and methods, Process Mapping, Non-functional requirements, Technical Specifications, Governance definitions, Process improvement frameworks, techniques, Product management, Scheme management, Iso 9000, Six Sigma, Customer journey maps