Our client is a government technology organisation looking for a Data Centre Operations Support professional to support the day-to-day operations, maintenance and security of its data centre facilities and IT infrastructure.

Responsibilities

Monitor and maintain critical data centre infrastructure, including UPS, PDUs, cooling, fire suppression and environmental monitoring systems.
Monitor temperature, humidity, water leakage and other environmental conditions to ensure operational readiness.
Coordinate with vendors and internal teams to troubleshoot and resolve infrastructure and facility issues.
Support facility maintenance, equipment installations, cable management and general data centre housekeeping.
Monitor and manage physical security systems, including access control and CCTV, as well as visitor management and escort duties.
Maintain security logs, access records and report any security incidents or anomalies.
Monitor IT systems and infrastructure health, perform basic troubleshooting and support system administration activities.
Support backup, disaster recovery, incident management, service requests and change management activities.
Perform basic security checks, monitor security alerts and support user access management.
Maintain data centre documentation, infrastructure records, asset registers, maintenance records and operational reports.
Liaise with external partners and suppliers on operational and security-related matters.

Requirements

Diploma or Degree in IT, Facilities Management, Engineering or a related field.
4+ years of experience in IT operations, infrastructure support or data centre operations.
Good understanding of data centre infrastructure, IT operations and security principles.
Certifications such as CISSP, CISM or GCIH will be a plus.
Willingness to work on a shift basis and respond to operational emergencies when required.
Shift allowance is provided.

Data Center Engineer (Location: North East, Shift Allowance Provided)