Senior Client Associate – Commercial Risk

Aon is in the business of better decisions

At Aon, we shape decisions for the better to protect and enrich the lives of people around the world.

As an organization, we are united through trust as one inclusive, diverse team, and we are passionate about helping our colleagues and clients succeed.

What The Day Will Look Like

Renewal support

Consolidate renewal values, claims and other data from clients and local Aon offices
Compile underwriting information pack
Prepare draft quotation slips
Compile comparison of renewal quotes from insurers
Convert quotation slip to placement slip to coverage summary
Follow up with insurers on placement slips
Work with overseas Aon offices/Third Party Brokers on issuance of local admitted policies
Create client insurance and claims manual
Prepare premium allocation for client servicer's review
Project insurance (CAR/EAR) period tracking

Client service support

Consolidate data for stewardship reports
Receive, verify and communicate client's declarations (e.g.. vehicles, cargo) to insurers
Prepare policies summaries
Perform claims analytics
Update Contract Review or Certificate Tracking Registers
Upload documents/policy information into clients web portals
Manage updating of client data for Aon WorkComp
Tracking of Terms of Business Agreement (TOBA) / Broker Service Agreements.
Submit Bridger Screening requests
Coordinate client meetings
Arrange corporate gifts for clients
Liaise with overseas Aon offices/third party brokers on client account reporting requirements and document requests.

Client insurance documents (Policies, Certificates of Insurance, Cover Notes, Endorsements etc.)

Liaise with insurers and Aon offices on timely issuance of various insurance documents
Check accuracy of insurance documents (minimize Errors & Omissions)
Generate Cover Letters to clients, Confirmation of Cover, Debit Notes and Certified True Copies of insurance documents
Issue Cover Notes
Coordinate and monitor signing of Notice of Assignments by insurers and submission to the client as and when necessary

Systems Utilization - Including (but Not Limited) To

AonLine
Global Account Management System (GAMS)
Riskminder
Aon Connect
InFlow
Document Management Interface (DMI) system
Client Capture
Qlikview etc

General document management

Assist in process compliance by ensuring essential documents are being delivered to clients (e.g. TOBA, Renewal Questionnaire)
Filing and archiving of files
Photocopy/scan documents, binding to create reports
Arrange dispatch of documents to clients and insurers

Support financial performance

Raise Client Requests, Billing Requests (including pre-billing to manage Premium Payment Warranty), Revenue Sharing Forms (in GAMS)
Create invoice in Coupa and Ariba system
Print Statement of Accounts / verify on invoice/fee issues
Track and follow up with clients and Aon offices on premium and fee payments
Monitor and minimize Account Receivables
Gather premium receipts from insurers
Generate cheque requisitions
Where requested by clients, coordinate issuance of Official Receipts from Aon Finance and send to clients

Skills And Experience That Will Lead To Success

Bachelor Degree or Diploma
General Insurance academic qualifications, ACII would be advantageous
At least 4 years of experience in the insurance industry, with at least 2 of which in the Singapore insurance industry
Independent, proactive, efficient
Meticulous and able to multi-task
Excellent communication and interpersonal skills
Pleasant and positive personality, adaptable to changes
Possess good analytical mind with strong business acumen
Good spoken and written communication skills
Proficient in Microsoft Office applications (Word, Excel, PowerPoint)
A strong team player

How We Support Our Colleagues

In addition to our comprehensive benefits package, we encourage a diverse workforce. Plus, our agile, inclusive environment allows you to manage your wellbeing and work/life balance, ensuring you can be your best self at Aon. Furthermore, all colleagues enjoy two Global Wellbeing Days each year, encouraging you to take time to focus on yourself. We offer a variety of working style solutions, but we also recognise that flexibility goes beyond just the place of work... and we are all for it. We call this Smart Working!

Our continuous learning culture inspires and equips you to learn, share and grow, helping you achieve your fullest potential. As a result, at Aon, you are more connected, more relevant, and more valued.

Aon values an innovative, diverse workplace where all colleagues feel empowered to be their authentic selves. Aon is proud to be an equal opportunity workplace.

Aon provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, creed, sex, sexual orientation, gender identity, national origin, age, disability, veteran, marital, domestic partner status, or other legally protected status.

We welcome applications from all and provide individuals with disabilities with reasonable adjustments to participate in the job application, interview process and to perform essential job functions once onboard. If you would like to learn more about the reasonable accommodations we provide, email [HIDDEN TEXT]

#Aon #CommercialInsurance #PropertyInsurance #CasualtyInsurance

2588000

Senior Client Associate - Commercial Risk (P&C)