17:I[832,["6669","static/chunks/app/(Engagement)/similar-jobs/%5Bid%5D/page-1d33e7066d10f3de.js"],"default"] 19:I[5878,["6669","static/chunks/app/(Engagement)/similar-jobs/%5Bid%5D/page-1d33e7066d10f3de.js"],"Image"] 18:T779,Job Description

You will lead high-impact transformation initiatives within Operations, with a strong focus on AI-driven solutions and cost optimization. This role requires both strategic thinking and hands-on execution to drive measurable improvements in operational efficiency, cost structure, and user experience.

Own and lead end-to-end transformation projects across Operations, from problem definition to execution and impact delivery.
Identify and prioritize AI-driven opportunities (e.g., process automation, ops productivity tools, demand forecasting) and drive pilot-to-scale implementation.
Translate ambiguous business problems into structured hypotheses, clear success metrics, and execution roadmaps.
Conduct deep-dive analysis on cost drivers, operational performance, and user behavior to uncover actionable insights.
Lead cross-functional alignment with multiple stakeholders to ensure execution quality and timeline commitment.
Proactively identify risks, inefficiencies, and bottlenecks; drive practical, scalable solutions.
Manage stakeholders at multiple levels, including senior leadership, with clear and concise communication.
Mentor junior team members and elevate overall team execution standards.

Requirements

5-8 years of experience in consulting, strategy, transformation, or operations roles
Proven track record of leading complex, cross-functional projects independently
Strong analytical capability with experience working on data-driven problem solving
Exposure to AI/automation or cost optimization initiatives is highly preferred
Strong stakeholder management, especially with senior stakeholders

Business Transformation PMO - SPX Express