Company Description

Eurofins Scientific through its subsidiaries is a world leader in food, environment, pharmaceutical and cosmetic product testing, discovery pharmacology, forensics, advanced material sciences, and in agroscience Contract Research services. It is also one of the global independent market leaders in genomics and in the support of clinical studies, as well as in BioPharma Contract Development and Manufacturing. In addition, Eurofins is one of the key emerging players in specialty esoteric and molecular clinical diagnostic testing in Europe and the USA. With ca. 62,000 staff across a network of over 1,000 independent companies in 62 countries and operating over 900 laboratories, Eurofins offers a portfolio of over 200,000 analytical methods for evaluating the safety, identity, composition, authenticity, origin and purity of biological substances and products, as well as for innovative clinical diagnostics. The objective of Eurofins companies is to provide their customers with high-quality services, accurate results on time and expert advice by their highly qualified staff.

Comprehensive services and unmatched expertise

Eurofins believes it is also a worldwide scientific leader in most of its fields of activity. Through research and development and acquisitions, the Group draws on the latest developments in the field of biotechnology and analytical chemistry to offer its clients unique analytical solutions and the most comprehensive range of testing methods.

A commitment to top quality

The Eurofins Group is committed to provide the highest quality services, accurate results in time and expert advice by its highly qualified staff. The reliability and accuracy of its data help customers make adequate decisions and meet their increasingly stringent quality and safety standards and the expanding demands of regulatory authorities around the world.

Permanent innovation and support by the market leader

Few testing laboratories can combine the level of expertise, technological leadership, attention to quality and customer service that have made Eurofins the global leader in many of the fields where it is active. Large investments in innovation, technology, IT and logistics and very large sample volumes ensure that customers enjoy high standards of quality at reasonable prices.

Eurofins Started To Provide The Services In Vietnam Since 2015. Our Main Services Includes Food And Feed Testing, Consumer Product Testing, Environment Services, Agricultural Sciences, Inspection And Audit, Certification, DNA Testing, Genetic Testing Before Prenancy, Covid Test, HPV Test, Decoding Gen, Etc. Current Legal Entities In Vietnam

Eurofins Sac Ky Hai Dang
Eurofins Consumer Product Testing
Eurofins Assurance
Eurofins MTS
Eurofins Gentis
Eurofins ETM

Job Description

Ensure right-first-time test assignment for real samples per client protocols/manuals, coordinate sample login–logout on LIMS, maintain ironclad sample identification & custody, and collaborate across Lab/CS/Technical teams to deliver accurate, on-time testing—especially for FCM (Food Contact Materials) programs.

Responsibilities

Daily Operations
Receive real samples; assign tests per client request/protocol/manual and internal SOP.
Log-in / log-out samples in LIMS and maintain related trackers/files with full traceability.
Take sample photos, record details, code/label, and store samples per regulations to prevent confusion.
Conduct sampling/pick-up at HL/SL Divisions or external sites as assigned by supervisors.
Monitor lab capacity/TAT to propose feasible test plans and prioritization.
Technical Coordination & Clarification
Communicate with CS, Sales, Technical, and Laboratory sections to clarify test requests/programs (incl. FCM), matrices, quantities, and special conditions.
Prepare assignment sheets/work orders; ensure completeness of information for execution.
Track job progress and support issue resolution to protect delivery commitments.
Quality, Data Integrity & Compliance
Maintain audit-ready records; comply with ISO/IEC 17025 and data integrity (ALCOA+).
Escalate deviations; support investigations and implement CAPA/preventive actions.
Contribute to continuous improvement (templates, checklists, system validations).
Safety & Housekeeping
Follow HSE rules, PPE usage, and safe handling/storage of samples & chemicals where applicable.

Qualifications

2–4+ years in Test Assignment / Sample Login / Lab Coordination within TIC or testing labs.
Hands-on experience with FCM (Food Contact Materials) test programs/workflows.
Proficiency with LIMS and Microsoft Excel; strong attention to detail and organization.
English: at least basic reading/writing for SOPs, emails, and client documentation.
Ability to work independently with minimal supervision; solid teamwork and communication.
Immediate availability or short notice is highly preferred.
Familiarity with Hardline/Softline/Toys standards and typical test programs;
Experience coordinating rush/priority jobs and balancing multi-lab capacities.
Experience with barcode/labeling systems or digital sample imaging.

Additional Information

Full salary during probation
Social insurance from the starting day of working with full salary
Advanced healthcare package for self and family member
13th month salary
Performance bonus: subject to performance
14-16 leaves per year
Added birthday leave

SLL HAP_Customer Service - Test Assignment

Senior Test Assignment Executive - Working Location: Tan Phu, HCMC