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How to Write a Formal Letter? Template, Samples, Examples

Are you accustomed to writing casual letters and emails? If that is the case, a formal letter format may be something you may be unaware of. Now, one should know that all business communication does not fall under the formal category. A standard business letter is written for a particular reason. It can either be a grievance letter, suggestion letter, or a greeting letter. Formal business letters are business letters that are written for valid reasons related to the office.

What is a Formal Letter?

A formal letter is a correspondence between an organization and an individual or among people and organizations, such as contractors, customers, clients, and other external gatherings. Formal letter writing format is different from personal letters; it consists of a more formal tone, writing style and spotlight on compactness and solidness. This is the reason it is likewise called formal business letters. Notwithstanding, the tone of the letter can enormously differ, contingent on the kind of business letter. Usually, a business letter is written for deals endeavours, settling issues and contemplations, and relationship building.

Besides, contingent on the beneficiary, the tones may differ from educational, convincing, inspirational or promotional. Regularly, it has a specific goal and reason as it focuses on explicit gatherings or people. A formal letter pattern has gotten really crucial for organizations explicitly for daily use. Discover more about formal letter samples and formal letter examples in the upcoming section.

Also Read: Teacher Cover Letters for Job

Types of Formal Letters

a) Letter of Inquiry

As the name recommends, this kind of letter is the wellspring of gathering data. Individuals typically send or write a letter of request as quite possibly the most common formal letter or business letter. A letter of request assists an individual with having data like some course or occupation request, costs of administrations and items, terms and orders or working arrangements and so forth one should consistently remember.

b) Order Letter

When a purchaser needs to arrange a few products, he composes a request letter to the vendor. The three primary sections of this letter are –

  • The subtleties of the things or the merchandise being requested should be plainly expressed. It should have total data like the amount of the merchandise, model number.
  • The data identified with the transportation should likewise be provided. The method of transportation, dispatching area and the ideal date for the merchandise to be delivered should be expressed.
  • The request-related instalment, whether it is the method of instalment, date of instalment or agreements regarding instalment, ought to be referenced.

c) Letter of Complaint

Assume submitting a request for certain things. The quality guaranteed and the nature of the things received isn’t something similar. This is the place where a letter of the complaint becomes a necessary correspondence document. While writing this sort of letter –

  • One should give the subtleties of the issue confronted
  • Determine what activity needs to be taken
  • Give data like the date of appearance of orders, request number, or the details of the past objection.
  • Give a cut-off time for the other party to respond.
  • Append a duplicate or an example of the receipt or some other receipt that can prove an objection.
  • Utilize amiable yet decisive words concerning grievance issue
  • Never pardon or make any charge without help from anyone else

d) Reply to a Letter of Complaint

Assume at some point someone got a letter of objection and one needs to answer it. One should –

  • Address the issue and the problematic expenses for the client
  • Plainly express the course of moves one will make for the emerged issues and the time until one will do as such
  • Guarantee the client for not any more future complaints and inconveniences
  • Be explicit and clear.

e) Promotion Letter

This kind of letter chiefly alludes to the one of advancing new turns of events and up-degree. The advancement can be anything new, opening another branch or showrooms, new plans, or other limited-time limits. For any special letter do the following-

  • Utilize clear, distinct terms.
  • Legitimate utilization of accentuations and correct spelling
  • Stay away from slang, extravagant phrasings of language
  • Unmistakably examine the advancement

f) Sales Letter

These letters are written to advise about an item to the clients to sell it. A direct mail advertising helps in the deal advancement and introducing early on offers. It makes straightforward the raw numbers and fortifies the organization and the joint endeavours. While writing a direct mail advertisement, one should remember the accompanying focuses:

  • The language should be formal
  • Just utilize straightforward language
  • Stay away from slang and utilization of shortened forms
  • The substance should be clear, compact and justifiable
  • Try not to add additional subtleties or data
  • Focus towards the designated crowd
  • Give subtleties, highlights, employment of a recently dispatched item.

g) Recovery Letter

In some cases, an organization or an association needs to gather cash from a customer or a client. The goal behind writing recuperation letters is to recuperate the client’s cash structure without disturbing or irritating the customer. This sort of letter incorporates detailed data regarding the measure of hazy instalment, the last date of installation of the sum, the detail of the lawful activity if there should be an occurrence of non-instalment of the duty. Although it is a recovery letter, one should consistently remember –

  • The itemized data and the reasons should be clear and justifiable by the customer.
  • The language ought to be formal.
  • Provide the detail of lawful activity if there should be an occurrence of non-instalment or additional postponement in clearing the duty.

Also Read: Top Resignation Letter Samples and Format for Personal Reasons

How to Write a Formal Letter?

Regardless of how to advance innovation, the requirement for a formal letter can’t be eradicated. A formal business letter features the proper message from one gathering to another. Here is the formal letter writing format:-

  • The initial step is to compose the imperative data about one’s organization (for example, name, contact data, address) and so on.
  • The subsequent stage is to refer to the date.
  • Then, one should incorporate the beneficiary’s data.
  • Pick an appropriate salutation.
  • Compose the actual content and body clearly, utilizing pronouns, a proper tone, active voice, and a generous methodology.
  • Eventually, one ought to wrap up utilizing appropriate closing and signing the letter.
  • After signing, likewise, incorporate enclosures if necessary.
  • Finally, one should post the letter to the ideal address.

Format for Formal Letter

The formal letter format is shown below:

Sample for Formal Letter

A formal letter example is shown below:


Overall, business letter writing requires its vocabulary and style and is a specialized area of correspondence. The social workplace today follows an entirely new and modern correspondence model. A well-crafted business letter provides a proper exchange of information and has, therefore, become a fundamental business instrument. Today, business letters can be written by working professionals and business people at varying levels, from directors to representatives, alongside clients and customers.


1. What is the difference between formal and informal letters?

Formal letters are written for professional or official communication. However, informal letters are written for personal or casual communication.

2. What are the tips for formal letter writing?

There are few secrets to formal letter writing, such as conciseness, correctness, clarity, courtesy, etc.

3. Is a business letter a formal letter?

Yes, a business letter is a formal letter that is used for professional communication.

4. What are the salutations used in a formal business letter?

Commonly used salutations are –

Dear Mr./Mrs./Ms./Dr./Judge Last Name
Dear First Name (if the person is well known)

5. Is it essential to follow the formal letter format?

Yes, it is essential to follow the formal letter format.


More Resources: How to Write a Leave Application for Office | How to Write a Resignation Letter | Job vacancies in hyderabad | Short resignation letter

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