Job Purpose

The job holder supports the implementation activities of bank-wide initiatives for the portfolio of both traditional projects/ initiatives implemented through Waterfall methodology and customer journey digitization initiatives implemented through Agile methodology.
The job holder collaborates with cross-functional teams within the Transformation Office and other divisions in the bank to ensure operational consistency across bank-wide initiatives by tracking and governing progress, managing resources and communicating with stakeholders.

Key Accountabilities (1)

Operations Support and Governance
Develop and implement tools/templates to track and report across the portfolio of transformation initiatives (foundational and agile) and customize as required.
Consolidate and prepare progress reports for STEERCO/TECO/BOM/BOD leadership committees timely and accurately.

Key Accountabilities (2)

Resource Management
Assist to consolidate resource planning data relating to headcount, operating expenses, investment expenses for bank-wide initiatives (foundational and agile)
Assist to track resource utilization, develop plan to allocate resources and control resources within approved plan.

Key Accountabilities (3)

Portfolio Management
Work with transformation initiative leads/teams to understand progress of their assigned portfolio and track the accuracy of inputs for tools.
Work with initiative leads to update initiative status and solve problems as required, track progress and record financial performance.
Help to control quality and standards in completion of templates within assigned portfolio.
Support the initial preparation of new initiatives, including developing templates and guiding initiative teams on how to fill in and update initiative progress on tools/templates.

Key Relationships - Direct Manager
Director, Project management

Key Relationships - Direct Reports
N/A

Key Relationships - Internal Stakeholders
initiative teams within the Transformation Office and across the Bank

Key Relationships - External Stakeholders
partners providing professional services

Success Profile - Qualification and Experiences

At least 5 years of project experience in a leading bank or technology organization
Strong knowledge and experience of banking product development, performance management, IT project implementation
Demonstrated experience working in a transformation office to drive a large organization-wide transformation program
Strong experience in performance tracking and management including operating rhythm of performance reviews
Understands Agile principles, practices and Scrum methodologies (will be advantageous)
Experience working in Agile teams to support digital transformation projects (will be advantageous)
Bachelor's degree in Technology, Business, Banking and Finance or relevant discipline
Project management certification in PMP, PgMP will be advantageous

Senior Officer, Project Management