Job Description

• Develop and execute sales strategies to meet and exceed quarterly and annual revenue and margin targets.

• Manage global key accounts and oversee acquisition of new clients in logistics and supply chain sectors.

• Lead negotiations with customers regarding Cost, Insurance, and Freight (CIF) pricing, Delivered Duty Paid (DDP) pricing, foreign exchange (FX) rates, and quarterly volume allocations.

• Supervise the quotation process for FX and logistics costs; ensure timely and competitive offers.

• Represent the company in annual E-tender processes and strategic bidding activities.

• Collaborate with Planning, Procurement, CSR, and Warehouse teams to ensure optimal inventory levels and service delivery.

• Coordinate with Finance Department on FX reconciliation and credit terms.

• Monitor market trends including interest rates, logistics fees, and FX fluctuations to provide timely recommendations and proactive actions.

• Resolve client issues efficiently and ensure high levels of customer satisfaction.

• Mentor and develop the sales team; set up KPIs and conduct performance reviews.

Requirements

• Bachelor's degree in business administration, Logistics, Supply Chain Management, International Trade or related fields.

• Minimum 5 years of experience in international sales, preferably in logistics or supply chain industries.

• Proven leadership experience in managing sales teams and driving performance.

• Strong command of English in all four skills (listening, speaking, reading, writing).

• Excellent communication, negotiation, analytical, and problem-solving skills.

• Solid understanding of international shipping terms (Incoterms), especially CIF and DDP.

• Familiarity with FX market operations and pricing mechanisms.

Preferred Qualifications

• Experience working with multinational clients and participating in global tenders.

• Knowledge of ERP systems and CRM tools.

• Certifications in logistics or supply chain (e.g., APICS, CILT) are a plus.

Sales Manager (Logistics Service)