The HR System Management Supervisor is responsible for managing, operating, and developing the HR management system , ensuring system stability, effectiveness, and alignment with business and HR operational needs.

Key Responsibilities:

Manage and operate the HR management system on a daily basis.
Research, evaluate, and propose enhancements or new features for HR-related software applications.
Develop, update, and maintain system documentation and user manuals in line with system changes and business requirements.
Coordinate with the IT Department to identify, troubleshoot, and resolve system errors or issues.
Provide guidance and training to users on effective system usage.
Prepare documentation for system changes and participate in User Acceptance Testing (UAT).
Provide ongoing support to users when system issues or questions arise.
Support Business Units in integrating HR sysytem with other system modules.
Manage team members (applicable for Team Leader level and above) to ensure departmental KPIs assigned by the Company are achieved.
Perform other duties as assigned by direct supervisors.

Requirements

Bachelor's degree in Human Resources, Information Systems, Business Administration, or a related field.
Minimum 3–5 years of experience in HR systems management, HRIS, or related HR technology roles.
Solid understanding of HR processes (e.g. employee data management, payroll interface, performance management, onboarding).
Hands-on experience working with HR systems / HR software experience in system implementation or enhancement projects is a strong advantage.
Ability to analyze system requirements, translate business needs into functional specifications, and coordinate system improvements.
Experience in User Acceptance Testing (UAT), system documentation, and user training.
Strong troubleshooting skills and ability to work closely with IT teams to resolve technical issues.
Good project coordination and time management skills; ability to manage multiple priorities effectively.
Leadership or people management experience is preferred (for supervisory/team leader level).
Good command of English (ability to read technical documents and communicate in a professional working environment).
Attention to detail, proactive mindset, and strong sense of responsibility.