Key Responsibilities

Work with stakeholders to gather, analyze, and validate business and system requirements
Document requirements clearly, including business flows, functional requirements, and supporting materials
Support internal UAT before delivering solutions to customers
Communicate with stakeholders and project teams to ensure requirements are well understood
Participate in workshops and discussions to clarify business processes and expected solutions
Analyze and support process improvement opportunities
Maintain project and requirement documentation throughout the project lifecycle
Collaborate with Project Managers and cross-functional teams to support project delivery
Work in an agile environment and support multiple tasks when needed

Requirements/Desired skills and experience

Bachelor's degree in Computer Science or a related field
At least 3 years of experience as a Business Analyst in the IT industry
Good experience in gathering, analyzing, and documenting requirements for software projects
Experience creating business documents such as business flows, functional requirements, and UAT-related materials
Good communication and presentation skills
Fluent in English
Basic understanding of database and API integration
Familiarity with tools such as Visio, Miro, or Figma
Ability to manage tasks effectively, meet deadlines, and work carefully under pressure
Customer-oriented mindset and good teamwork skills
Willing to work onsite when required

Nice to Have

Benefits

FPT care health insurance is provided by Petrolimex (PJICO) and is exclusive for FPT employees.
Annual Summer Vacation: follows company's policy and starts from May every year
Salary review 1 time per year
International, dynamic, and friendly working environment
Annual leave and working conditions follow Vietnam labor laws.
Other benefits: sponsor for studying and taking international certification exams, sponsor loan interest policy for Fsofter.
Shuttle bus for employees
Allowance: allowance onsite (if any)

Good Eng IT Business Analyst | Mid-Sen Level