Retained and exclusively by Contego Search

About the Role

We are seeking an experienced Project Manager who is highly organized, methodical, and confident in working with senior stakeholders, including C-level executives.

This role focuses on delivering technology-enabled marketing operations and workflow implementation projects across regional and global clients. You will own end-to-end project delivery, working closely with cross-functional teams to ensure structured execution, strong governance, and alignment with business objectives.

Key Responsibilities

1.Project Management, Delivery & Governance

Project execution: lead end-to-end delivery of projects, ensuring alignment with scope, timeline, budget, and quality standards
Project planning: define scope, objectives, deliverables, timelines, and success metrics
Resource allocation: plan and manage resources effectively across cross-functional teams
Risk & issue management: identify, assess, and mitigate risks, issues, and dependencies proactively
Change management: manage change requests and ensure proper change control and stakeholder alignment
Governance & reporting: establish governance frameworks, track progress, and maintain clear reporting and documentation

2.Stakeholder & Client Management

Client engagement: act as the primary point of contact and manage expectations throughout the project lifecycle
Stakeholder management: engage and influence stakeholders at all levels, including senior leadership and C-level
Cross-functional collaboration: coordinate with internal teams to ensure alignment and delivery

3.Planning & Process Optimization

Process design: design and optimize workflows, processes, and operating models
Continuous improvement: identify opportunities to improve efficiency and delivery performance

4.Technology

System implementation: support implementation of workflow systems and operational platforms
Business collaboration: work closely with technical teams and stakeholders to ensure business needs are clearly understood and delivered
Testing & deployment: coordinate and support UAT, deployment, and rollout activities
System optimization: support ongoing improvements and enhancements post-implementation

5.Reporting & Communication

Project communication: provide clear, structured updates to stakeholders and leadership
Reporting: prepare project reports, dashboards, and presentations

6.Training

Training material development: develop user guides, SOPs, and supporting documentation
Training delivery: conduct training sessions and support knowledge transfer to stakeholders

Requirements

Role Requirements:

5+ years of Project Management experience in consulting, marketing operations, or agency environments (experience in IT/digital project delivery is a plus)
Master's Degree or equivalent working experience
English Mandatory
Strong experience with Agile methodologies (Scrum)
Hands-on experience with Jira (Scrum boards), Confluence, and Smartsheet (or equivalent tools)

The Right Candidate Profile

Highly organized, structured, and methodical, with strong ability to manage multiple priorities and tight timelines
Confident and composed in client-facing environments, with the ability to engage, communicate, and influence senior stakeholders, including C-level
Strong ownership mindset; proactive, tenacious, and solution-oriented, with a focus on continuous improvement
Adaptable and resilient, able to navigate complexity and work effectively in fast-paced environments

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