Company Description

HLA is an international retail chain brand for one-stop self-option men's wear. HLA always holds that, fashion is necessary for daily life. HLA devoted itself to providing fashionable design, high-quality products and excellent shopping experience for men all over the world. It closely follows the global popular fashion elements, so as to make light-fashion high-quality products that meet with taste and preference of people at large.

Role Description

Assist store manager to do stores operating management and supervise staff daily work.
Manage people, store operations and environment to achieve sales, service, customer satisfaction, and profitability goals
Monitor the retail store inventory level; replenishment of stock and return cycle is carried out accordingly
Handling customer complaints and problems related to the store management.
Motivate staff's enthusiasm, help stores to achieve monthly sales target.
Implement sales events and promotion in accordance to sales plan
Maintain store staff job results by leading, coaching, training, motivating, counseling and disciplining employees; also monitoring job results and providing advice for staff performance improvement
Work with the management and HR regarding staff attendance, manpower planning, recruitment and selection, training program, staff evaluation and all personnel actions
Organize and manage duty roster effectively, maintain regular and consistent attendance and punctuality on daily basic & during peak season, holiday, responsible for staff working schedule, handle and maintain staff discipline
Submit all monthly store expenses/invoices, sales performance, and other reports to Finance Dept to process the payment
Other activities according to job requirements and assigned by superiors.

Qualifications

University/College graduates
1 year experienced in customer service industries: fashion retail, supermarket, hospitality, F&B...
Good communication skills in both Vietnamese and English (4 skills). OR Chinese
Excellent self-management skills, open-minded, eager to communicate, learn and practice leadership.
Willing to work in shifts. Day (9:00-17:30), mid (11:30-20:00) , night (13:30 - 22:00)

Benefits

Salary : Basic salary : 10,000,000 – 12,000,000/month (gross)
Year-end bonus, Performance review from once/year
Paid Social Insurance based on full salary
12 days annual leaves per year + Seniority leaves
Annual health check

Working locations

Aeon Mall Long Bien: 27 Co Linh, Long Bien, Ha Noi
Aeon Mall Ha Dong: Hoang Van Thu, Duong Noi, Ha Noi
Vincom Smart City: Tay Mo-Dai Mo, Nam Tu Liem, Ha Noi
Hanoi Centre: 175 Nguyen Thai Hoc, O Cho Dua, Ha Noi

Store Manager Trainee

Store Manager - Vincom Mega Mall Times City