Company Description

Eurofins Scientific through its subsidiaries is a world leader in food, environment, pharmaceutical and cosmetic product testing, discovery pharmacology, forensics, advanced material sciences, and in agroscience Contract Research services. It is also one of the global independent market leaders in genomics and in the support of clinical studies, as well as in BioPharma Contract Development and Manufacturing. In addition, Eurofins is one of the key emerging players in specialty esoteric and molecular clinical diagnostic testing in Europe and the USA. With ca. 62,000 staff across a network of over 1,000 independent companies in 62 countries and operating over 900 laboratories, Eurofins offers a portfolio of over 200,000 analytical methods for evaluating the safety, identity, composition, authenticity, origin and purity of biological substances and products, as well as for innovative clinical diagnostics. The objective of Eurofins companies is to provide their customers with high-quality services, accurate results on time and expert advice by their highly qualified staff.

Comprehensive services and unmatched expertise

Eurofins believes it is also a worldwide scientific leader in most of its fields of activity. Through research and development and acquisitions, the Group draws on the latest developments in the field of biotechnology and analytical chemistry to offer its clients unique analytical solutions and the most comprehensive range of testing methods.

A commitment to top quality

The Eurofins Group is committed to provide the highest quality services, accurate results in time and expert advice by its highly qualified staff. The reliability and accuracy of its data help customers make adequate decisions and meet their increasingly stringent quality and safety standards and the expanding demands of regulatory authorities around the world.

Permanent innovation and support by the market leader

Few testing laboratories can combine the level of expertise, technological leadership, attention to quality and customer service that have made Eurofins the global leader in many of the fields where it is active. Large investments in innovation, technology, IT and logistics and very large sample volumes ensure that customers enjoy high standards of quality at reasonable prices.

Eurofins Started To Provide The Services In Vietnam Since 2015. Our Main Services Includes Food And Feed Testing, Consumer Product Testing, Environment Services, Agricultural Sciences, Inspection And Audit, Certification, DNA Testing, Genetic Testing Before Prenancy, Covid Test, HPV Test, Decoding Gen, Etc. Current Legal Entities In Vietnam

Eurofins Sac Ky Hai Dang
Eurofins Consumer Product Testing
Eurofins Assurance
Eurofins MTS
Eurofins Gentis
Eurofins ETM

Job Description

Trách nhim chung (General duties)

Support to CS team/ H tr B phn CS
Cross checking information between the received sample and TRF; taking samples photos and record information in internal system: Daily worksheet/ Elims/ H tr CS team i chiu thông tin mãu nhn vi phiu ng ký ính kèm, chp hình mu và nhp các thông tin t phiu yêu cu kim nghim h thng ni b (Daily Work sheet/ Elims).
Send daily report lists to all other department to ensure all reports are released to customer in time, avoid any missing report / Lp danh sách các báo cáo n hn phi gi hàng ngày cho các b phn liên quan theo dõi, nhm tránh thiu xót
Create invoice template in Elims / H tr phát hành hóa n trên h thng Elims
Cooperate with CS team to support complete purchasing process from subcontractors/ suppliers in COUPA system / H tr thc hin các thao tác thanh toán liên quan n nhà thu ph, nhà cung cp trên h thng COUPA
Others/ Khác:
Receive and send final contract; returned sample by courier / Nhn và gi hp ng, mu tr li khách hàng.
Following up status of using stationery in CS team and arrange new purchasing when needed/ Theo dõi vic s dng và mua mi các loi vn phòng phm phc v cho công vic hàng ngày, h tr lu tr h s trong warehouse ngn np, gn gang.
Support others admin tasks related to LEAN/ 5S or Company's general procedure.. when required/ H tr các công vic admin khác liên quan n LEAN/ 5S/ các qui trình chung ca công ty nu cn

Qualifications

Kinh nghim (Experiences): Fresh graduate or experienced in Customer Service or Administrator is an advantage/ Mi tt nghip hoc có kinh nghim trong Dch v khách hàng hoc Nhân viên vn phòng là mt li th

Trình hc vn, chuyên ngành (Education Background, Major): Graduated from College /Tt nghip Cao ng tr lên

Trình ngoi ng (Foreign Languages Skills): English: Reading Document, Writing and Speaking – Basic level. /Ting Anh: c hiu tài liu, vit và Nói – C bn.

Khác (Others)

Work independent, team work and Microsoft office skill/ Làm vic c lc, làm vic nhóm và k nng vi tính vn phòng
Good communication is in advantage/ Giao tip tt là mt li th.

Additional Information

Working fulltime: mon to fri
Working time: 8:00 - 17:00
Allowance: 200,000 vnd/day

- Customer Service Admin Intern - Testing Lab

Admin & Customer service Officer (Vietnam)