Vulnerability Management, Ips, Ids, Siem, Threat Intelligence, CRM Tools, Attack Surface Management, Hybrid Analysis, VirusTotal, Threat Intelligence platforms, Security analysis tools, Claude, Cybersecurity consulting, OSINT, BinaryEdge, ChatGPT, Censys, EDR, Shodan, SpiderFoot, Gemini, DomainTools, Microsoft Office Suite

Customer Success, Networking, Saas, Service Delivery, Cybersecurity, Salesforce, SASE, Cloud Connectivity, Managed Services, Technical Account Management, Account Management, CRM, SD-WAN

AI tools, Root Cause Analysis, Technical Acumen, Complex Program Management, Salesforce product certifications, Stakeholder Management, Risk Management

Enterprise Security, data communication concepts, cybersecurity solutions, email networking, productivity suites, customer success principles, project management methodologies

technical proficiency , Communication, Data Analysis, Project Management, Risk Management, Customer Success Focus, Technical Acumen, Continuous Learning, Client Relationship Management, Team Collaboration

Cybersecurity, Software Implementation, Service Excellence, Analysis, Process improvement, Compliance, Decision-making, Planning, On-premise IT architectures

Excel, Ms Office, data-driven insights, Customer Support, customer success planning, UATs, Data Analysis, relationship management, customer retention strategies

Hubspot, Sql, Jira, Power Bi, Postman, Firebase, Project Management, Strategic Planning, Renewals, Net Revenue Retention NRR, Stakeholder Management, Churn Mitigation, Escalation Management, Freshdesk, Customer Retention, Upsell Cross-sell, Onboarding