Job Description:

As the Manager of Network Excellence, you will lead a high-performing team dedicated to mastering end-to-end lead time management, inventory positioning, and network-level efficiencies.

By bridging data-driven insights with operational execution, you will collaborate with cross-functional leaders to design a seamless, agile, and cost-effective supply chain network that enhances customer experience and supports Shopee & SPX s massive growth.

1. Team Leadership & Capability Building

Lead, mentor, and develop a team of specialists and analysts focusing on end-to-end network optimization.
Foster a Network Thinking mindset within the team, elevating their capabilities in systems thinking, advanced data analytics, and supply chain modeling.
Set clear KPIs, manage performance, and build a robust talent pipeline within the function.

2. Lead Time & Inventory Balance Optimization

Own the end-to-end lead time performance across the entire fulfillment and delivery network, identifying bottlenecks and driving throughput optimization.
Develop and implement inventory balancing strategies across various network nodes (Warehouses, Sorting Centers, Hubs) to prevent stockouts, minimize overstocks, and reduce transit times.
Optimize network routing and flow allocation to balance capacity and demand, ensuring high agility during peak seasons (Mega Campaigns like 11.11, 12.12).

3. Framework Building & Visibility

Design and establish robust measurement frameworks and visibility tools (dashboards, control towers) to track key drivers impacting network flow and inventory health.
Translate complex network data into actionable business insights, providing senior management with visibility into network constraints and opportunities.

4. Cross-Functional Collaboration & System Improvement

Partner closely with Business Intelligence (BI), Operations, and Demand Planning teams to align operational capabilities with commercial forecasts.
Drive system-level improvement initiatives, collaborating with Regional/Local Product and Tech teams to automate network decision-making tools and enhance WMS/TMS capabilities.
Standardize SOPs for cross-node processes to ensure consistency and scalability.

Requirements:

Bachelor's Degree or higher in Supply Chain Management, Logistics, Industrial Engineering, Data Analytics, Business Administration, or a related quantitative field.
Minimum 5-7 years of experience in Supply Chain Planning, Network Design, Logistics Optimization, or Management Consulting.
At least 2-3 years of experience in a leadership/people management role.
Strong Network Thinking with a deep understanding of end-to-end supply chain dynamics, node-to-node logistics, and inventory theory..
Excellent stakeholder management and communication skills, with the ability to influence cross-functional teams and present complex ideas to senior executives.
Agile and resilient change agent capable of thriving in a fast-paced, ambiguous, and high-pressure environment.
Fluency in English (both written and spoken) is required, as you will interact with regional teams.

Network Excellence Manager - Shopee