As a technical Support Engineer, you will be a vital link between our company and our customers, ensuring seamless post-sale support for our photovoltaic solutions. Your role will involve technical expertise in the installation, maintenance, and service of central inverters, as well as providing valuable insights and training to our clients.

About the Role

This role will involve technical expertise in the installation, maintenance, and service of central inverters, as well as providing valuable insights and training to our clients.

Responsibilities

Installation and Maintenance: Oversee the installation and ongoing maintenance of central inverters within photovoltaic plants, ensuring optimal performance and reliability.
Service Provision: Adhere to service contracts and plans, delivering scheduled inspection services to clients, and ensuring compliance with quality standards.
Technical Issue Resolution: Identify and document technical issues, providing comprehensive maintenance and analysis reports that contribute to product improvements and upgrades.
Sales Support and Customer Relations: Collaborate with sales personnel to maintain strong customer relationships and offer technical training to clients, enhancing their understanding and use of our products.

Qualifications

Educational Background: A Bachelor's degree in a relevant field such as Electrical Engineering, Electronics, or a related discipline.
Technical Knowledge: Profound understanding of electrical and electronic theory, automation control systems, and inverter technology.
Professional Experience: 1-3 years of hands-on experience in the installation and maintenance of central inverter products, demonstrating a track record of technical proficiency.

Technical Service Engineer