Job Description

The PMO, Organisational Excellence lead is responsible for driving cross-functional organisational initiatives that strengthen leadership alignment, employee engagement, and overall organisational effectiveness in line with business direction and priorities. This role acts as a central coordinator and execution owner for key strategic programs, including leadership immersion trips, management workshops, company-wide initiatives, leadership communications, and employee well-being improvement projects, while closely collaborating with People teams to enhance organisational excellence across the business.

Organizational Excellence Management
Lead the planning, coordination, and execution of organisational development initiatives across the business.
Manage end-to-end delivery of assigned projects, including feasibility study, scope definition, timeline planning, stakeholder alignment, resource coordination, risk management, and post-event / post-project review.
Drive cross-functional collaboration with Operations, Internal Communications, and other relevant teams to ensure successful execution.
Monitor project progress, resolve issues proactively, and escalate risks where appropriate.
Build standard ways of working, templates, trackers, and SOPs to improve project delivery quality and scalability over time.
Immersion Trip Planning and Execution
Organise leadership and organisational immersion trips to operational sites, partner locations, or other relevant ecosystems.
Develop trip objectives, agenda, content flow, logistics plan, participant coordination, and follow-up actions.
Coordinate with internal site teams and external parties (when needed) to ensure smooth preparation and execution.
Ensure immersion trips are not only operationally well-organised but also aligned with intended learning, alignment, or culture-building outcomes.
Capture key observations, action points, and follow-up recommendations after each immersion program. Support organization-wide alignment through strategic internal communications, ensuring clarity of priorities, decisions, and leadership intent.
Company Event and Management Workshop Management
Plan and deliver internal company events and leadership forums such as management workshops, townhalls, offsites, and strategic review sessions.
Support event design from both logistics and content perspectives, including objectives, key messages, agenda flow, participant experience, materials, and facilitation coordination.
Work closely with leadership and relevant functions to ensure event outputs are actionable and aligned with business priorities.
Manage vendors, venue arrangements, budgets, event operations, and contingency planning where required.
Conduct post-event evaluation and identify opportunities to improve future event effectiveness.
Leadership Communications Support
Support development and coordination of leadership communications for internal audiences.
Draft, structure, and refine communication materials such as key messages, speeches, presentation outlines, leadership updates, talking points, and internal announcements.
Ensure communication messages are clear, well-structured, and aligned with business direction, organisational priorities, and leadership tone.
Coordinate with relevant stakeholders to gather inputs, validate content, and ensure timely delivery.
Support communication planning around key business milestones, organisational changes, and leadership engagement initiatives.
Organisational Enablement and Employee Experience Projects
Drive organisational enablement initiatives that improve employee experience, engagement, and workplace effectiveness.
Drive delivery of projects such as employee well-being improvement, workplace experience enhancement, internal engagement programs, and other culture-building initiatives.
Conduct basic diagnosis and problem framing through employee feedback, operational observations, data gathering, and stakeholder interviews where applicable.
Translate organisational pain points into structured initiatives with practical implementation plans.
Track project outcomes and propose recommendations for continuous improvement.
Stakeholder Management and PMO Governance
Act as a coordination point across multiple teams and stakeholders with different priorities and expectations.
Prepare project updates, status reports, meeting materials, action logs, and leadership summaries.
Ensure governance discipline across assigned projects, including timeline tracking, follow-up actions, meeting cadence, and decision documentation.
Maintain strong execution visibility and ensure leadership is updated on project progress, risks, and required decisions.
Support ad hoc strategic and organisational projects assigned by leadership.

Requirements

3–5 years of experience in PMO, project management, consulting, organizational development, internal communications, business operations, strategy and related roles
Experience in E-commerce, Logistics, Supply Chain, Operations, or other fast-paced execution-oriented industries is strongly preferred.
Experience in organising corporate events, workshops, offsites, immersion programs, or employee engagement initiatives is highly preferred.
Strong sense of ownership; self-motivated, proactive in learning and able to work under pressure
Demonstrated willingness to explore new subjects and fully drive from feasibility study to implementation
Demonstrated ability to coordinate cross-functional projects involving senior stakeholders
Strong project management capability with ability to manage multiple initiatives simultaneously.
Strong organisational and coordination skills with high attention to detail.
Ability to structure ambiguous requests into clear workplans and deliverables.
Excellent verbal and written communication skills; presentation skills
Ability to draft professional communication materials and presentation content for internal leadership audiences.
Good problem solving and stakeholder management skills
Comfortable working in a dynamic, fast-changing environment with evolving priorities

Senior Process Excellence & Customer Experience - SPX Express

Organisational Excellence Lead - SPX Express