Usability Testing, project management, Lean, design-thinking frameworks, customer journey mapping, workflow automation tools, process improvement methodologies, Six Sigma, training and learning management systems

Rpa, automation, GenAI, Microsoft 365 Power Platform, RPA concepts, M365 productivity suites

application support management , Distributed Systems, Software Architecture, Application Support, Programming Languages, Microsoft Excel, Information Technology, Administration, Computer Science, Troubleshooting, Healthcare Information Systems, Multi Tasking, refactoring, application frameworks