Software Updates, service delivery, service performance monitoring, technical support, Maintenance Management, stakeholder communication, maintenance strategies, Crisis Management

Servicenow, Data Center Operations, Itil, Pmp, ANSI TIA, Structured Cabling, DCIM, ISO IEC 27001, Remedy, ISO IEC

It Project Management, ITIL Foundation certification, Process improvement methodologies, Infrastructure cloud solutions

Itil Framework, Scrum, PMP certifications, Project management, IT System Operations Maintenance, Service delivery leadership

, Switches, Routers, Cabling Infrastructure, Internet Networks, PMP Certification

Servicenow, Prince2, It Service Delivery, Itil Service Management, Problem-solving, EUC Field Services, Reporting Documentation, ITSM Platforms, Executive Communication, Vendor Management, Project Management, Pmp, Stakeholder Management

Servicenow, BMC Remedy, M365, Azure Ad, Jira, Endpoint Management, ITIL Foundation certification

Itil, Agile, Itsm, Ccna, Technology Infrastructure, personal computing technology, Pmp