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About Us

The goal of Damen Song Cam is to develop, design and construct a portfolio of tugboats, and high-speed crafts in the most effective and efficient manner. Primarily based on standardized & smart-customized designs. Damen Song Cam is fulfilling current and developing market demands, with well-balanced levels of quality, service, price, and delivery time; thereby providing optimal solutions for our clients. Our vessels are produced at our yards in Hoang Dong 1 Zone, Thien Huong Ward, Hai Phong City, Vietnam as well as in other countries such as Singapore, China, Turkey and The Netherlands.

The role

We are seeking a proactive and analytical Business Analyst – Operations to strengthen data-driven decision making across our Operations functions.

In this role, you will work closely with middle management and leadership teams across Logistics, Production, Production Planning & Control (PP&C), and Supply Chain to study, cleanse, structure, and analyze operational data.

This position goes beyond pure data analysis — you will develop a deep understanding of operational processes and how data reflects real business performance, helping the organization improve transparency, efficiency, and decision quality.

Key Responsibilities

As a Business Analyst – Operations, your tasks are the following:

Business & Process Understanding:
Partner with department leaders to understand core operational processes, system flows, and cross-functional interfaces;
Map and document key data touchpoints across Operations;
Develop a strong end-to-end view of operational workflows.
Data Quality & Structuring:
Identify data inconsistencies, structural gaps, and process-related data issues;
Perform data extraction, cleansing, and validation from multiple sources;
Standardize datasets to ensure reliability and usability.
Analysis & Insight Generation:
Translate operational questions into structured analytical approaches;
Generate meaningful insights to support managerial decision making;
Conduct root-cause analysis on operational performance issues;
Support continuous improvement initiatives with data-backed recommendations.
Reporting & Visualization:
Prepare clear analytical summaries and visualizations for middle management and leadership discussions;
Build structured datasets ready for handover to the BI team for dashboard/report development;
Ensure consistency between operational reality and reported data.
Cross-functional Collaboration:
Work closely with Operations teams and the BI function;
Support data governance and data discipline within Operations;
Facilitate alignment between business users and technical teams.

Skills & Experience

To be successful in this role you bring:

Education

Bachelor's degree in Business Analytics, Business Administration, Information Technology, Industrial Engineering or related fields.

Experience
2–5 years of experience in business analysis, data analysis, process analysis or related roles.
Experience working with operational data is strongly preferred.
Experience in manufacturing or shipbuilding environments is an advantage.
Technical Skills
Strong data analysis skills (Excel advanced required).
Experience with Power BI, SQL, or similar tools is a strong plus.
Good understanding of ERP systems (e.g., SAP, IFS) is preferred.
Ability to structure messy data into meaningful datasets.
Soft Skills
Strong analytical and critical thinking mindset.
Curious and eager to understand how operations really work.
Clear communicator with the ability to explain data to non-technical - stakeholders.
Detail-oriented yet able to see the big picture.
Proactive, structured, and solution-oriented.
Good English communication skills (written and spoken).

What We Offer

Here at Damen, we realize supporting and managing many talented individuals is of great essence. We understand that the key to success is to find the right person for the right job. That's why we continually invest in your development. Damen offers you:

a dynamic international working environment focusing on technology and innovation;
a competitive salary;
holiday bonus, Tet bonus, quarter bonus;
monthly fuel allowance;
24/7 insurance + health insurance for employee and spouse;
social insurance
business trip allowance (if any);
continuous focus on professional and personal development through training programs.

Other

Damen Song Cam does not approve of a commercial, contractor and/or agency acquisition or commercial use of this advertisement. Proposing candidates without invitation is not appreciated and will not be considered.

Recruiter

Tran Duc Vuong (Trần Đức Vượng)

Email

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