Job Description

Job Summary: The Sales Intelligence role is responsible for driving data-driven decision-making across sales operations by developing dashboards, automating workflows, and delivering actionable insights. This role acts as a bridge between business and data, ensuring performance tracking, risk monitoring, and operational processes are efficient, accurate, and continuously optimized. The position also plays a key role in leveraging automation and AI tools to enhance productivity and enable smarter, faster decision-making.

Responsibilities

Performance Management
Dashboard, Reporting & Tracker Development
Design and build automated dashboards for performance monitoring
Develop trackers for KPIs, metrics, and sales progress
Set up recurring reports (daily/weekly/monthly)
Maintenance & Optimization
Ensure all dashboards and reports are accurate, updated, and fully functional
Troubleshoot data inconsistencies and implement continuous improvements
Automation & Tool Development
Build tool/solution to automate data collection, alerting, and report distribution
Integrate automation solutions with internal systems (e.g., Sealtalk)
Risk Management
Dashboard & Risk Monitoring
Develop dashboards and trackers for risk indicators and mitigation tracking
Deliver periodic risk reports to support business decisions
Data Quality & Improvement
Monitor data accuracy and resolve inconsistencies
Continuously improve risk tracking frameworks based on evolving needs
Automation & Analysis
Build automation for risk monitoring, alerting, and reporting
Conduct ad-hoc risk analysis and provide insights for rapid decision-making
Tools & AI Development
Internal Tool Development
Design and build tools to support business operations
Automate manual workflows to improve productivity and accuracy
Ensure tools are scalable, user-friendly, and maintainable
AI & Automation Applications
Explore and implement AI/ML use cases to enhance decision-making and automation
Develop and integrate AI-driven solutions (e.g., GPT, Claude)
Evaluate and adopt third-party AI tools where relevant

Requirements

Bachelor's degree in Business, Economics or a related field.
2+ years of experience in Data Analysis và Business Intelligence
SQL – Data querying, reporting, dashboard development
Python – Automation, bot development, data processing, AI/ML integration
n8n – Workflow automation, bot building, system integration
AI/LLM – Prompt engineering, AI application development (Claude, GPT, etc.)
Excel / Google Sheets – Data analysis, tracker building, reporting

Sales Support - Business Development, SPX Express

Sales Intelligence Specialist - SPX Express