Company Description

Carousell Group is the leading multi-category platform for secondhand in Greater Southeast Asia on a mission to make secondhand the first choice. Founded in August 2012 in Singapore, the Group has a leading presence in seven markets under the brands Carousell, Carousell Media Group, Cho Tot, Laku6, LuxLexicon, Mudah.my, OneShift, REFASH and Revo Financial, serving tens of millions of monthly active users. Carousell is backed by leading investors including Telenor Group, Rakuten Ventures, Naver, STIC Investments, 500 Global and Peak XV Partners (formerly known as Sequoia Capital India).

As a team of passionate individuals working together to solve meaningful problems, there is so much more for you to discover in a career with Carousell. Our culture is made up of hiring, developing, and promoting people who embody our values of HEART, which is an acronym for Humility, Empathy, Accountability, Relentlessly resourceful and Teamwork. Together as an organisation, we make magic happen.

About Cho Tot

Established in 2012, Chotot.com is the first re-commerce platform in Vietnam pioneering classified 4.0 with more than 1 billion page views every month. On average, 9 out of 10 Vietnamese people are aware of Cho Tot when asking about selling and buying in any category. With the motto Muốn Là Có (A Way to Your Wants), we leverage technology to build a simple, efficient, and reliable platform that meets all the wants and needs in all stages of your life. There are more than 60 categories on Chotot.com, meaning whether you are looking for a house, a car, a job, a pet, or a piece of vegetable, you can find them on our site. Whether you are passing things you once loved or giving them to people in need, we are here to assist.

At Cho Tot, you will be part of our young and dynamic team in a fast-moving and fun-loving environment. You will receive opportunities to reach all the potentials you can think of in your career ladder. Cho Tot provides a competitive salary and full benefits. More importantly, we are a family within the company to support each other to learn, grow and immerse in new experiences every day. Every member of our family will be there with you on your path of passion to deliver the best online classified site to serve Vietnamese people. Being part of a bigger global organization, at Cho Tot you will also be given opportunities to collaborate with global distributed teams across the world to tackle and provide solutions for some of the most challenging problems in the emerging internet business space. Since 2019, Cho Tot is part of Carousell.

Job Description

Why this role matters

Chotot exists to create the smart marketplace that empowers Vietnamese daily life. As the first re-commerce platform and a pioneer in classified 4.0, we believe that we can build a one stop platform to meet all wants and needs of Vietnamese in all stages of their life. For this mission, providing every Vietnamese with a buy and sell experience that is the most simple, safe and engaging is super important for us. As we re-imagining the way shopping experience will be transformed to with engaging videos, AI-assisted search, and rich, trustworthy conversations before every deal, this Senior Product Manager opportunity will help us lead the charge to re-imagining how millions of Vietnamese discover, evaluate, and transact every day.

What You'll Do

Champion the voice of the user, understand their job to be done and realize Chotot buyer and seller's experience that fulfills that job delightfully: conduct interviews, shadowing, usability tests, and fast in-app experiments to surface real buyer and seller needs.
Pair qualitative insights with hard data insights from Google Analytics, Looker, and BigQuery to propose a compelling product solution, quarterly OKRs, and a focused roadmap to deliver to our users.
You will drive a bold vertical vision for Property and Jobs, delivering tailored experiences for each community—empowering property and job seekers find and decide faster and more easily, while enabling agents and recruiters to connect with high-quality leads efficiently.
Collaborate closely with stakeholders across product, engineering, design, marketing, and business, creating clear alignment on goals, priorities, and trade-offs, and closing feedback loops in a timely way.

Qualifications

Must-have qualifications

5+ years of product-management experience in consumer or marketplace products.
Mastery of customer-development techniques; you turn user stories into validated opportunities.
Proven problem solver and ownership to rally teams, hack constraints, and can dive deep with detailed work to deliver value quickly.
Strong analytical skills in experiments design, funnel and cohort analysis, able to be hands-on with Google Analytics (GA4), SQL/BigQuery, or similar.
Strong collaboration and communication skills; fluent in Vietnamese and English, written and spoken, and able to tailor messages to both technical and non-technical audiences.

Plus:

Hands-on experience with job search/apply flows or property marketplace features.

Experience applying ML/AI to search, recommendations, or personalization in vertical marketplaces.

Benefits:

Get 15 days of annual leave and 5 days of sick leave per year.
Health insurance for employee.
Get a 13th-month salary and annual performance bonus.
Participate in regular team-building activities and company parties.
Full of learning and training opportunities to grow your professional and personal skills.
Our modern offices serve perfectly for a relaxed, yet productive work environment.
You will grow with the FRUIT values of Fast Growth, Responsibility, User-first, Integrity, and Team.

Additional Information

Thank you for taking your time to read our job description and thank you in advance if you decide to apply for this position. Shortlisted candidates will be contacted within 2 weeks since application, otherwise we might meet when another chance arises.

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