Job Description

Business Performance

Plan for outlet budget and review forecast on revenue and expenditure on monthly basic.
Plan, implement and measure profit enhancement programs by working with the kitchen & Marketing Department. Prepare & submit end of promotion report to F&B Manager upon completion of promotion.
Implement and maintain control measures to ensure that food & beverage costs, productivity, labour costs and operating supply costs for the outlet is in line with budget.

Outlet Operation

Supervise team members to ensure that all tasks assigned/required in the outlet are carried out on time and according to instruction and departmental standards.
Develop bartender training plan and conduct regularly to ensure quality of beverage service up to standards, optimize the ability of mixology creation, driving for beverage revenue and cost control.
Handle guests complaints and comments tactfully and efficiently.
Check the supply of equipment/stock level and ensure that there is no shortage of items which have impact on the operation and guests.
Check the outlet/back of the house cleanliness to ensure that it is in compliant with F&B sanitation and hygiene rules and regulations.

Team Management

Develop, conduct maintain all staff training programs for team members, focusing on their development needs, providing them with new skills to meet the changing needs of the business.
Prepare weekly staff schedules keeping in mind anticipated business, operating budgets and standards of service.

Work Experience

Minimum College education
Minimum 2 year of relevant experience in a similar capacity
Good reading, writing and oral proficiency in English language. Fluently Vietnamese.
Working knowledge of MS Excel and Word
Good communication and customer contact skills
Service oriented with an eye for details
Ability to work effectively and contribute in a team

Benefits

Take 2 days off/week
100% social insurance payment based on salary from the first day of work
Employee benefit card offering discounted rates in Accor Hotels worldwide
Develop your talent through learning programs by Academy Accor
Opportunity to grow within your property and across the world
Ability to contribute to local community and make a difference through our Corporate Social Responsibility activities

Restaurant & Bar Manager - Qu?n lý Nhà hàng & Bar