Company Description

We're a leading Investor Services group offering end-to-end services in administration, accounting, reporting, regulatory and compliance needs of the investment sector worldwide.  We employ a global workforce of 5,800+ people across 25 jurisdictions and have assets under administration (AUA) exceeding US$750 billion. We work with 13 of the world's top-15 private equity firms. 

Our services are underpinned by a Group-wide commitment to ESG and best-in-class technology including a global data platform and innovative proprietary tools supported by in-house experts. 

Above all, what makes us different is our people. Operating as trusted partners to our clients, we deliver intelligent solutions through a combination of technical expertise and strong relationships based on deep client understanding. 

We're driven by our Group purpose, to power people and possibilities. 

Job Description

What you will do

Purpose

To provide high quality service deliverables to the firm's Real Estate (RE) Clients you are responsible for, ensuring all deliverables are met and the Clients expectations are managed and met on a day to day basis.
This entails reviewing all Financial Statements and disclosures and ad-hoc client deliverables in relation to providing fund administration services to RE clients.
Expected to help improve the processes and efficiencies of the department.
Be subject matter expert of Real Estate Fund Structures accounting and administration processes.

Core Responsibilities

Managing financial servicing for a portfolio of RE clients ensuring the smooth running of day to day relationship with Clients and consistent delivery of client reporting/ information accurately and on time
Ensuring that adequate training has been received and support provided in order to complete the role and be proactive in defining areas needing attention or support
Be an expert on designated clients including understanding technical details of their LPA, SLA, Fee Agreement and any technical nuances
Minimise risk to IQ-EQ by ensuring all procedures and checklists are followed by all cell members

Tasks / Duties

Client Delivery

Deliver timely quality service to RE Client to ensure all requests for designated clients are met, ensuring any client/investor queries are responded to within 24 hours
Complete a review on designated Client work (includes NAV, Financial Statements and other Ad Hoc Tasks) and assist on reviews for other teams as required
Ensure that KPIs are developed, implemented and reported quarterly in accordance with agreed SLA's
Prepare quarter end timetable for all client work and manage quarter end process to ensure all deliverables adequately resourced and completed on time
Maintain regular contact with Client through weekly phone calls and emails detailing upcoming deliverables and progress thereof.
Assist with new business take on where required.

Management of Workflow

Work with Back Office on client deliverables to ensure adequate resources are allocated and fully utilised
Ensure Back Office are preparing all work to a standard suitable for client review
Provide constructive feedback to Back Office on a timely basis and ensure Back Office receive appropriate development support
Plan workloads and utilise support team / additional resources where necessary to ensure deadlines are achieved
Ensure reconciled cash balances are maintained for all clients at all times.

IQ-EQ Fee Management

Ensure our electronic time sheets are completed daily, and accurately for all hours worked and recording ad hoc work completed for billing purposes

Systems

Understand and use best practice on Investran (accounting platform)
Understand and make best use of the functionality in our software when producing accounts
Ensure Client database is up to date and accurate in Investran (contact changes completed within 24 hours of receipt) and Outlook databases for client related changes

Risk

Ensure relevant procedures and checklists are adhered to by staff to minimise risk of errors
Report any breaches, complaints or errors to Compliance officer promptly
Ensure all error reports are completed for review by the Senior Accountant on the day an error is identified

Other

Undertake any additional reasonable requests as deemed by the firm

What We Offer

Comprehensive remuneration and pension: motivating financial packages based upon market rates for your role and is proportionate to your qualifications, level of experiences and skills profile
Wellbeing: additional social benefits such as private health and dental cover, life assurance and etc
Annual leave: our employees are entitled to 25 days paid leave plus all statutory public holidays
Maternity and paternity leave, education leave and etc
Flexible working: we recognise the value of working flexibly and want to ensure all employees enjoy an excellent work-life blend. As such, we are open to conversations with employees related to setting up flexible working arrangement

Qualifications

Essential

Bachelor Degree in Accounting, CPA or equivalent
At least 5 years of management accounting or fund accounting experience in real estate industry
Knowledge of consolidation with multi-currency legal entities
Ability to review 3rd party management accounts and understanding of duties performed by Property Managers, rent billing, collection of rent, insurance recharge
Ability to use and understand property systems and processes (ie – Yardi / Horizon)
An understanding of various types of income, dilapidations, lease surrender, capital contribution, capital allowances, rent reconciliation between demands raised and tenancy schedule
An understanding of tax, GST, Capital allowances will be an added advantage
Excellent organisational, prioritisation and interpersonal skills
Comfortable communicating with Senior Management
Can do attitude, ability to cope with tight deadlines, working under pressure and lead by example

Desired

Knowledge real estate industries is essential
Advanced Excel skills including Pivot Tables and data manipulation
Experience working in Financial Services office environment

Additional Information

OUR COMMITMENT TO YOU AND THE ENVIRONMENT 

Sustainability is integral to our strategy and operations. Our sustainability depends on us building and maintaining long-term relationships with all our stakeholders – including our employees, clients, and local communities – while also reducing our impact on our natural environment.

There is always more we can, and should do, to improve – whether in relation to our people, our clients, our planet, or our governance. Our ongoing success as a business depends on our sustainability and agility in a changing and challenging global landscape. We're committed to fostering an inclusive, equitable and diverse culture for our people, led by our Diversity, Equity, and Inclusion steering committee.

Our learning and development programmes and systems (including PowerU and MyCampus) enable us to invest in growing our employees careers, while our hybrid working approach supports our employees in achieving balance and flexibility while remaining connected to their colleagues. We want to empower our 5,800+ employees - from 94 nationalities, across 25 countries - to each achieve their potential. Through IQ-EQ Launchpad we support women managers launching their first fund, in an environment where only 15% of all private equity and venture capital firms are gender balanced.

We're committed to growing relationships with our clients and supporting them in achieving their objectives. We understand that our clients sustainability and success leads to our sustainability and success. We're emotionally invested in our clients right from the beginning.

Senior Fund Accountant (Real Estate)