Company Overview:At TechX, we are pioneers in delivering cutting-edge solutions that empower businesses to thrive in today's digital landscape. With a strong focus on Cloud Transformation (AWS), Data Modernization, and Generative AI, we bring unparalleled expertise to drive innovation, efficiency, and growth for our clients.

We specialize in banking and financial services, retail, manufacturing, and transportation, delivering impactful solutions that address industry-specific challenges and significant market shifts.

Together, we'll build a future where innovation knows no limits.

Job Overview:

The Project Manager (Solution/Presales Phase) is accountable for defining, approving, and governing customer solutions before any commercial commitment is made.

This role exists to ensure what TechX sells can be delivered, institutionalize consulting knowledge into HubSpot, prevent scope ambiguity and post-sale delivery risk, and enable Sales to close deals within governed boundaries

This is not a Sales role, not a quota-carrying role, and not a delivery PM role. It is a decision-owning consulting role within the Customer Value Governance Workflow (CVGW).

Key Responsibilities:

Customer Consulting & Use Case Ownership

Engage with multiple customer stakeholders (Business, IT, Ops, Security)
Analyze customer problems, constraints, and success criteria
Define and validate Use Case Definitions in HubSpot
Identify assumptions, dependencies, and risks early

Solution Evaluation & Recommendation

Compare Solution Options (effort, risk, trade-offs)
Assess product capability fit and identify gaps
Work with Product Sales Support to validate feasibility
Work with SA/ Technical Presale to recommend solutions aligned with customer value and delivery reality

Decision Ownership & Governance

Own and maintain the Decision Log
Clearly document (What is approved Why it is approved Under which conditions it may change)
Finalize, version, and maintain the Approved Scope
Ensure all commitments are auditable and traceable

Presales Enablement (Non-Commercial)

Support Sales during presales discussions without owning revenue targets
Clarify scope boundaries and delivery constraints
Prevent over-commitment and scope creep
Act as the single source of truth for solution decisions

Handover to Delivery & CS

Hand over approved scope and decision rationale to CS-A and delivery teams
Support post-sale scope change analysis through governance workflows
Collaborate with Xops during audits and exception handling

Key Requirements:

Experience

3-5 years in Presales / Solution Consulting, Project Manager / Business Analyst (for complex systems), Delivery / Implementation PM with strong customer exposure, or relevant positions
Experience working with enterprise or mid-large customers
Experience in multi-stakeholder, high-complexity environments

Skills & Competencies

Strong problem structuring and analytical thinking
Ability to make, document, and defend decisions
Excellent communication with technical and non-technical stakeholders
High discipline in documentation and system usage (CRM, PM tools)
Comfortable pushing back on customers or Sales when necessary

Mindset & Working Style

Thinks in systems, trade-offs, and constraints
Values clarity over speed
Treats documentation as part of the job, not overhead
Comfortable operating with clear decision authority
Understands that governance enables scale

What We Offer:

Innovative Environment: A dynamic and collaborative work environment where innovation is encouraged.
Professional Growth: Opportunities for professional growth and development through continuous learning and exposure to cutting-edge technologies.
Competitive Package: Competitive salary and benefits package
Impactful Work: The chance to work on cutting-edge projects with industry-leading clients, making a tangible impact on their business success.

Apply now!

Due to the high volume of applicants, only shortlisted candidates will be contacted. We apologize for this inconvenience!

Project Manager (Solution/Presales phase)