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Job Responsibilities:

Support quality management and patient safety initiatives across the organisation
Manage incidents, customer feedback, and complaints, and follow up on corrective actions
Monitor quality indicators and prepare reports for management review
Identify risks and support implementation of quality improvement initiatives
Collaborate with departments to improve healthcare processes and service standards
Support compliance with regulatory requirements and certification standards
Assist in development, implementation, and review of policies and procedures
Maintain proper documentation and serve as document controller for organisational records
Track and manage external correspondences and regulatory submissions
Support audits, training activities, and risk management initiatives
Participate in process reviews and continuous improvement projects
Perform other duties as assigned

Requirements:

Minimum 3 years of relevant experience in quality management
Knowledge in quality assurance, quality improvement, patient safety, or data protection
Proficient in Microsoft Office applications including Word, Excel, and PowerPoint
Strong analytical, organisational, and problem-solving skills
Good communication and stakeholder management abilities

Interested candidates are invited to email your resume to:

[HIDDEN TEXT]
Jenalyn Ooi Huai Sian (R1765551)
Recruit Express Pte Ltd | Company Reg. No. 199601303W | EA License Number: 99C4599

Quality Management Executive (Healthcare) #HJO