Over the last 20 years, Ares success has been driven by our people and our culture. Today, our team is guided by our core values – Collaborative, Responsible, Entrepreneurial, Self-Aware, Trustworthy – and our purpose to be a catalyst for shared prosperity and a better future. Through our recruitment, career development and employee-focused programming, we are committed to fostering a welcoming and inclusive work environment where high-performance talent of diverse backgrounds, experiences, and perspectives can build careers within this exciting and growing industry.

Job Description

This position is based in Vietnam under the SLP platform, which forms part of the Ares Management platform in Asia.

This role will be based in Bac Ninh Province, Vietnam, and will be responsible for overseeing multiple local projects within the SLP portfolio.

The Property Manager is responsible for site-based property operations at assigned industrial facilities within the SLP portfolio. The role focuses primarily on technical property management, day-to-day site operations, vendor and contractor management, and customer service, ensuring that the properties are operated safely, efficiently, and in compliance with technical, contractual, and regulatory requirements.

This position acts as the key on-site representative of Property Management, coordinating tenants, service providers, and internal stakeholders to maintain asset quality, operational continuity, and customer satisfaction.

Primary Functions & Responsibilities

Technical & Operations Management

Oversee daily technical operations of the assigned properties, including MEP systems, utilities, infrastructure, and common facilities
Ensure all building systems are operated and maintained in accordance with approved standards, statutory requirements, and best practices
Monitor preventive and corrective maintenance programs to minimize downtime and operational risks
Conduct regular site inspections, identify defects or risks, and follow up on rectification works
Coordinate with consultants, contractors, and authorities for inspections, testing, and compliance matters

Vendor & Contractor Management

Manage on-site service providers (security, cleaning, landscaping, MEP maintenance, waste management, etc.)
Ensure vendors perform services in accordance with contracts, KPIs, and safety requirements
Verify work quality, service reports, and payment submissions before approval
Coordinate tendering inputs, vendor evaluations, and contract renewals in collaboration with the central Property Management team
Address vendor performance issues and drive corrective actions when required

Customer Service & Tenant Relations

Act as the primary on-site contact point for tenants on operational, technical, and service-related matters
Respond promptly and professionally to tenant requests, feedback, and complaints
Coordinate resolution of issues involving utilities, maintenance, access, and common area services
Maintain a strong customer-service mindset while balancing contractual and operational requirements

Administration & Reporting

Ensure accurate and timely maintenance of site records, logs, permits, and technical documentation
Prepare regular operational, technical, and incident reports as required
Support billing-related data for utilities and ad-hoc charges by providing accurate site information
Track outstanding operational issues and follow up until closure

Health, Safety & Compliance

Ensure compliance with applicable HSE regulations, fire safety requirements, and internal standards
Monitor contractor safety practices on site and stop unsafe work when necessary
Participate in incident investigations and implementation of corrective actions

Qualifications

Bachelor's degree in Engineering, Facilities Management, or a related discipline from a recognized university
Minimum of 7 years of experience in property management, technical operations, or industrial facility management
Strong hands-on experience managing site operations and technical systems is required
Solid technical knowledge of building systems and industrial facility operations
Strong vendor and contractor management capabilities
Good customer service, communication, and stakeholder management skills
Ability to work independently on-site with strong ownership and accountability
Good problem-solving, coordination, and follow-up skills
Proficient in reporting and documentation; good working knowledge of Excel and PowerPoint and AutoCAD
Fluent communication skills in both English and Vietnamese

Reporting Relationships

There is no set deadline to apply for this job opportunity. Applications will be accepted on an ongoing basis until the search is no longer active.

Senior Associate, Vietnam Real Estate, Property Management