AI tools, Root Cause Analysis, Technical Acumen, Complex Program Management, Salesforce product certifications, Stakeholder Management, Risk Management

SEO, Website Optimization, Project Management, Digital Strategy, Sem, Technical SEO, Local SEO, Digital Marketing, Search

DWDM, Iot, Sql, Cloud, Wan, Saas, Power Bi, Lan, SDH, Cybersecurity, Python, Customer Success, Mobility, Networking fundamentals, Unified Communications, MPN, Fixed Voice, Telecom products, Internet, Fixed Line, Mpls, SD-WAN, ITIL 4, Data Analysis

Enterprise Security, data communication concepts, cybersecurity solutions, email networking, productivity suites, customer success principles, project management methodologies

data analysis software, Analytical Skills

change management, customer advocacy, project management

Data Analysis, CRM Tools, project management

Excel, Ms Office, data-driven insights, Customer Support, customer success planning, UATs, Data Analysis, relationship management, customer retention strategies

Hubspot, Sql, Jira, Power Bi, Postman, Firebase, Project Management, Strategic Planning, Renewals, Net Revenue Retention NRR, Stakeholder Management, Churn Mitigation, Escalation Management, Freshdesk, Customer Retention, Upsell Cross-sell, Onboarding

Automation Testing, Interpersonal Skills, Excellent Communication Skills, Negotiation Skills