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Customer Satisfaction Jobs in Ho Chi Minh

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63 Jobs

Job Description Position 1: Process and Equipment Engineer (Assembly Engineer Department) Job Description The Assembly and Finish Engineer is responsible for: * Installing, qualifying, and putting into operation the Assembly and Finish equipment

Skills :

Therapeutic Area Manager, CV

Abbott Nutrition Health Institute (ANHI)
Ho Chi Minh Vietnam
5-6 years

Summary Responsible for the product planning and execution throughout the product lifecycle, including gathering and prioritizing product and customer requirements, defining the product vision, and working closely with sales, marketing and other supp

Skills :

Customer Experience Improvement Associate, Servicing Experience

Shopee
Ho Chi Minh Vietnam
Not Specified

Job Description: * Act as the contact point for receiving issues that impact user experience, investigate the root causes and propose recovery if needed. * Drive initiatives to resolve user pain points, and improve user experience in meeting us

Customer Experience Improvement, Purchasing Experience

Shopee
Ho Chi Minh Vietnam
Not Specified

Job Description: Customer Experience Improvement, Purchasing Experience is responsible for investigating issues, monitoring Buyer recovery and driving initiatives to improve customer experience during the Purchasing stage. * Act as the contact po

ShopeeFood - Operations - Customer Service Social Lead

Shopee
Ho Chi Minh Vietnam
2-5 years

Job Description: * Responsible for Customer Service activities on Social platforms: ensure all requests are resolved on time, closely monitor customer feedback and satisfaction, collaborate with stakeholders to handle crisis cases, escalation, run

Affiliate - Quality Assurance Associate

Shopee
Ho Chi Minh Vietnam
1-4 years

Job Description: * Maintain and develop internal support and service quality standards for Shopee KOLs. * Review a subset of support agents conversations (calls, emails, chat, etc) * Assess support interactions based on internal standards.

Service Techinician

Persolkelly
Ho Chi Minh Vietnam
3-6 years

A. Description of Job Role and Responsibilities: . Provide pre-sales and/or post-sales technical support to customers including commissioning, installing, testing, and maintaining products, equipment, and systems . Troubleshoot, investigate, and reso

Customer Experience Improvement, Fulfillment Experience

Shopee
Ho Chi Minh Vietnam
Not Specified

Job Description: Customer Experience (CX) Improvement, Fulfillment Experience is responsible for investigating issues, monitoring Buyer recovery and driving initiatives to improve customer experience during the Fulfillment stage. * Act as the con

ShopeeFood - Operations, Customer Service Executive

Shopee
Ho Chi Minh Vietnam
2-5 years

Job Description: * Handle severe complaints from phone call & walk-in customers in a good manner. * Work closely with relevant teams to follow up an end-to-end crisis: collect materials, investigate the case, identify root cause, make decisions

Role & Responsibilities * Support for all the accounts of Ninja Van Vietnam. Be the main person in charge for Small and Medium merchants * Meet and closely communicate with customers to identify issues that arise or resolve customer inquiri

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Customer Service Quality Assurance

Shopee
Ho Chi Minh Vietnam
1-4 years

Job Description: * Be in charge of the quality performance of Customer Service through Quality Assurance score and CSAT score. * Maintain customer satisfaction rate, perform analysis of DSAT (not good rating) tickets and come up with the soluti

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Restaurant Manager

Keppel Infrastructure Trust
Ho Chi Minh Vietnam
Not Specified

JOB DESCRIPTION Manage shift in accordance with Company Policies and Procedures including directing the activities of employee in maximizing sales, operating efficiency and profit. Responsible for day to day restaurant operation and ensuring plannin

Head of Business Development

Ninja Logistics sdn bhd
Ho Chi Minh Vietnam
5-10 years

Responsibilities * Channel Management * Identify the present and future needs of the Field Sales Unit to achieve the Business Unit's Business Plan. * Ensure agreed change projects and programs are supported and provide Field Sales Uni

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Operations Key Account Management (KAM) - Team Lead

Shopee
Ho Chi Minh Vietnam
Not Specified

Job Description: * Responsible for supervising and leading a team of Operations Key Account Management (KAM) * Drive performance and ensure Operations KAM's productivity within responsibility on seller's operational performance * Monitor sel

Commercial Sales Manager

Persolkelly
Ho Chi Minh Vietnam
Not Specified

* Responsible for marketing strategy, analyzing trends, customer needs and satisfaction. * Strategic planning and expanding market. * Forecasting and analyzing sales, problems, obstacles effecting monthly sales. * Development of new bu

Business Development Manager

TechData
Ho Chi Minh Vietnam
Not Specified

Job Purpose: The BDM is the main interface between TechData Customers and Suppliers including the end customer of the Partner. BDM is responsible for business expansion & execution of the suppliers strategy. The BDM is responsible for the complete

Assistant GS Operation Manager

Grabtaxi holdings pte ltd
Ho Chi Minh Vietnam
Not Specified

Life at Grab At Grab, every Grabber is guided by The Grab Way, which spells out our mission, how we believe we can achieve it, and our operating principles - the 4Hs: Heart, Hunger, Honour and Humility. These principles guide and help us make decisio

VN0061: Cust Fin Svc Rep

FedEx
Ho Chi Minh Hong Kong
Not Specified

Ship to Collect (STC) GCI Credit & Collections Disputes Cash Applications Billing Education: Bachelor / College degree Experience: One (3) year of related work experience, preferably in a customer-facing environment. Credit Control activities: To

Sales Engineer (Printers)

Persolkelly
Ho Chi Minh Vietnam
Not Specified

KEY RESULT AREAS (KRA) MAJOR ACTIVITIES OUTCOME Solutioning Support Provide product training and demonstration regularly Support localization of marketing tools, such as sales kit, Genre Presentation, external communication, creation print samples. G

Senior Property Executive (Temporary)

Keppel Infrastructure Trust
Ho Chi Minh Vietnam
2-5 years

JOB DESCRIPTION Job Description Keppel Land is the property arm of Keppel Corporation, a multi-business company providing solutions for sustainable urbanization. As a multi-faceted property company, Keppel Land provides innovative real estate s

Operation Manager

Intrepid
Ho Chi Minh Vietnam
3-5 years

About Intrepid Intrepid Group (www.intrepid.asia) is a leading regional Digital and Ecommerce Services Provider in South East Asia. We offer end-to-end omni-channel ecommerce management, a wide range of Digital Marketing Services and advanced Technol

Customer Journey Design Manager

Keppel Infrastructure Trust
Ho Chi Minh Vietnam
5-8 years

JOB DESCRIPTION AIM OF THE JOB: * Create memorable experiences for customers across Keppel Land Vietnam's asset classes (Residential, Office, Retail, Hospitality etc.). Focus on reshaping the customer journey, and reducing pain-points & frictions

Job Description: * Project management of TQA, lead and assist in the planning and implementation to increase customer satisfaction (CSAT), increase BPO agent skills. * Draw up the project plans and communicate across the involved parties to ali

QA Executive

Ninja Logistics sdn bhd
Ho Chi Minh Vietnam
2-3 years

Responsibilities * Collaborating with Core-Ops PIC, Core-Ops Management and CE team in the development of new service products to establish quality standards, devise methods and procedures. * Defining and specifying activities, processes, a

VN0061: Cust Fin Svc Rep

FedEx
Ho Chi Minh Hong Kong
Not Specified

Ship to Collect (STC) GCI Credit & Collections Disputes Cash Applications Billing Education: Bachelor / College degree. Experience: Three (3) year of related work experience, preferably in a customer-facing environment. Credit Control activities :

Skills :

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