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Customer Operations Jobs in Vietnam

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196 Jobs

Consulting Analyst - VN

Deloitte
Hanoi Vietnam
2-5 years

At Deloitte, we offer a unique and exceptional career experience to inspire and empower talent like you to make an impact that matters for our clients, people and community. Deloitte offers you a highly inclusive, collaborative workplace and unrivall

Consultant/Senior Consultant - Salesforce Technical - HN/HCM

Deloitte
Ho Chi Minh Vietnam
3-8 years

At Deloitte, we offer a unique and exceptional career experience to inspire and empower talents like you to make an impact that matters for our clients, people and community. Deloitte offers you a highly inclusive, collaborative workplace and unrival

Manager - Salesforce Solution Architect - HN/HCM

Deloitte
Ho Chi Minh Vietnam
8-11 years

At Deloitte, we offer a unique and exceptional career experience to inspire and empower talents like you to make an impact that matters for our clients, people and community. Deloitte offers you a highly inclusive, collaborative workplace and unrival

ShopeeFood - Operations, Customer Experience

Shopee
Ho Chi Minh Vietnam
5-8 years

Job Description: Customer Experience management: * Develop comprehensive listening points in the customer journey, define varying strategies, and identify opportunities for continuous improvement of customer experience * Root-cause and identif

ShopeeFood - Operations, Customer Service Project Management

Shopee
Ho Chi Minh Vietnam
3-6 years

Job Description: . Oversee project portfolio including initiating, prioritizing, tracking, timely delivering, evaluating in order to meet business requirements. . Analyze & synthe data to generate insights for new initiatives, provide findings to en

Order Handling Specialist

ABB Limited
Vietnam Bac Ninh
1-2 years

Order Handling Specialist Take your next career step at ABB with a global team that is energizing the transformation of society and industry to achieve a more productive, sustainable future. At ABB, we have the clear goal of driving diversity and inc

Skills :

ShopeeFood - Operations, Customer Service Executive

Shopee
Ho Chi Minh Vietnam
2-5 years

Job Description: * Handle severe complaints from phone call & walk-in customers in a good manner. * Work closely with relevant teams to follow up an end-to-end crisis: collect materials, investigate the case, identify root cause, make decisions

ShopeeFood - Operations - Customer Service Social Lead

Shopee
Ho Chi Minh Vietnam
2-5 years

Job Description: * Responsible for Customer Service activities on Social platforms: ensure all requests are resolved on time, closely monitor customer feedback and satisfaction, collaborate with stakeholders to handle crisis cases, escalation, run

Gateway Operations Agent

DHL
Ha Noi Hanoi
1-4 years

YOU TACKLE FOR QUALITY AND GREAT SERVICE. THIS WILL IMPROVE THE LIFE OF OUR CUSTOMERS. Would you like to become part of the world's most international company in the world that also a Top Employer and a No. 1 World's Best Work Place A company that

Skills :

Local Service Manager

ABB Limited
Ho Chi Minh Vietnam
5-8 years

Local Service Manager Take your next career step at ABB with a global team that is energizing the transformation of society and industry to achieve a more productive, sustainable future. At ABB, we have the clear goal of driving diversity and inclusi

Skills :

Customer Service Advisor, Tracing (8-month contract)

DHL
Ho Chi Minh Vietnam
Not Specified

YOU TACKLE FOR QUALITY AND GREAT SERVICE. THIS WILL IMPROVE THE LIFE OF OUR CUSTOMERS. Would you like to become part of the world's most international company in the world that also a Top Employer and a No. 1 Wor ldld's Best Work Place A company t

Skills :

Customer Service Advisor, Frontline

DHL
Ho Chi Minh Vietnam
2-5 years

YOU TACKLE FOR QUALITY AND GREAT SERVICE. THIS WILL IMPROVE THE LIFE OF OUR CUSTOMERS. Would you like to become part of the world's most international company in the world that also a Top Employer and a No. 1 World's Best Work Place A company that

Skills :

Job Description: Reporting to Customer Experience Lead, you will be responsible for: .Join & manage the whole process from insights to implementations, formulating customer knowledge into CX strategy and liaising with cross-functional teams (e.g. Pr

Order Management Specialist

ABB Limited
Vietnam Hanoi
2-5 years

Order Management Specialist Take your next career step at ABB with a global team that is energizing the transformation of society and industry to achieve a more productive, sustainable future. At ABB, we have the clear goal of driving diversity and i

Skills :

Order Management Specialist

ABB Limited
Vietnam Hanoi
2-5 years

Order Management Specialist Take your next career step at ABB with a global team that is energizing the transformation of society and industry to achieve a more productive, sustainable future. At ABB, we have the clear goal of driving diversity and i

Skills :

Customer Service Advisor, Frontline

DHL
Ho Chi Minh Vietnam
2-5 years

YOU TACKLE FOR QUALITY AND GREAT SERVICE. THIS WILL IMPROVE THE LIFE OF OUR CUSTOMERS. Would you like to become part of the world's most international company in the world that also a Top Employer and a No. 1 World's Best Work Place A company that

Skills :

HSE Supervisor

DHL
Vietnam
3-5 years

About us DHL Supply Chain - a business unit of DHL Global, is the global market leader in contract logistics, providing warehousing, managed transport and value-added services at every link in the supply chain for customers in a variety of industrie

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Customer Service Advisor, Frontline

DHL
Ho Chi Minh Vietnam
2-5 years

YOU TACKLE FOR QUALITY AND GREAT SERVICE. THIS WILL IMPROVE THE LIFE OF OUR CUSTOMERS. Would you like to become part of the world's most international company in the world that also a Top Employer and a No. 1 World's Best Work Place A company that

Skills :

Get to know the Role: * Guide our drivers, merchants and users in using our products * Manage service enquiries and disputes arising from our drivers, merchants and users * Provide excellent customer service to our consumers &

Skills :

At Deloitte, we offer a unique and exceptional career experience to inspire and empower talents like you to make an impact that matters for our clients, people and community. Deloitte offers you a highly inclusive, collaborative workplace and unrival

Customer Service - Trainer

Shopee
Ho Chi Minh Vietnam
2-5 years

Job Description: * Plan, organise and conduct training programs for Customer Service Associate. * Collect the feedback and follow the improvement fields of agents after each training session such as Exit Ticket, Handout, Checklist. * Write m

Skills :

Customer Support Executive

DHL
Ha Noi Hanoi
2-5 years

YOU TACKLE FOR QUALITY AND GREAT SERVICE. THIS WILL IMPROVE THE LIFE OF OUR CUSTOMERS. Would you like to become part of the world's most international company in the world that also a Top Employer and a No. 1 World's Best Work Place A company that

Skills :

Customer Service - Project Management

Shopee
Ho Chi Minh Vietnam
4-7 years

Job Description: * Running the CS improvement projects to bring great services to customers in complex environments * Monitor channel performance, deep-dive & propose improvements * Develop comprehensive project plans included analyses of da

Field Service Engineer

ABB Limited
Vietnam Bac Ninh
Not Specified

Field Service Engineer Take your next career step at ABB with a global team that is energizing the transformation of society and industry to achieve a more productive, sustainable future. At ABB, we have the clear goal of driving diversity and inclus

Skills :

[BODY] Mobile Teller - Operations Unit

Tien Phong Commercial
Ho Chi Minh Vietnam
2-5 years

Job Description .. Reception, search understand the needs, introduce, advise and support customers about the Bank's products/services .. Implement the business plan, mobilizing targets. . Perform transactions to meet customers needs for savings pr

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