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Customer Operations Jobs in Ho Chi Minh

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122 Jobs

Consultant/Senior Consultant - Salesforce Technical - HN/HCM

Deloitte
Ho Chi Minh Vietnam
3-8 years

At Deloitte, we offer a unique and exceptional career experience to inspire and empower talents like you to make an impact that matters for our clients, people and community. Deloitte offers you a highly inclusive, collaborative workplace and unrival

Manager - Salesforce Solution Architect - HN/HCM

Deloitte
Ho Chi Minh Vietnam
8-11 years

At Deloitte, we offer a unique and exceptional career experience to inspire and empower talents like you to make an impact that matters for our clients, people and community. Deloitte offers you a highly inclusive, collaborative workplace and unrival

ShopeeFood - Operations, Customer Experience

Shopee
Ho Chi Minh Vietnam
5-8 years

Job Description: Customer Experience management: * Develop comprehensive listening points in the customer journey, define varying strategies, and identify opportunities for continuous improvement of customer experience * Root-cause and identif

ShopeeFood - Operations, Customer Service Project Management

Shopee
Ho Chi Minh Vietnam
3-6 years

Job Description: . Oversee project portfolio including initiating, prioritizing, tracking, timely delivering, evaluating in order to meet business requirements. . Analyze & synthe data to generate insights for new initiatives, provide findings to en

ShopeeFood - Operations, Customer Service Executive

Shopee
Ho Chi Minh Vietnam
2-5 years

Job Description: * Handle severe complaints from phone call & walk-in customers in a good manner. * Work closely with relevant teams to follow up an end-to-end crisis: collect materials, investigate the case, identify root cause, make decisions

ShopeeFood - Operations - Customer Service Social Lead

Shopee
Ho Chi Minh Vietnam
2-5 years

Job Description: * Responsible for Customer Service activities on Social platforms: ensure all requests are resolved on time, closely monitor customer feedback and satisfaction, collaborate with stakeholders to handle crisis cases, escalation, run

Local Service Manager

ABB Limited
Ho Chi Minh Vietnam
5-8 years

Local Service Manager Take your next career step at ABB with a global team that is energizing the transformation of society and industry to achieve a more productive, sustainable future. At ABB, we have the clear goal of driving diversity and inclusi

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Customer Service Advisor, Tracing (8-month contract)

DHL
Ho Chi Minh Vietnam
Not Specified

YOU TACKLE FOR QUALITY AND GREAT SERVICE. THIS WILL IMPROVE THE LIFE OF OUR CUSTOMERS. Would you like to become part of the world's most international company in the world that also a Top Employer and a No. 1 Wor ldld's Best Work Place A company t

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Customer Service Advisor, Frontline

DHL
Ho Chi Minh Vietnam
2-5 years

YOU TACKLE FOR QUALITY AND GREAT SERVICE. THIS WILL IMPROVE THE LIFE OF OUR CUSTOMERS. Would you like to become part of the world's most international company in the world that also a Top Employer and a No. 1 World's Best Work Place A company that

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Job Description: Reporting to Customer Experience Lead, you will be responsible for: .Join & manage the whole process from insights to implementations, formulating customer knowledge into CX strategy and liaising with cross-functional teams (e.g. Pr

Customer Service Advisor, Frontline

DHL
Ho Chi Minh Vietnam
2-5 years

YOU TACKLE FOR QUALITY AND GREAT SERVICE. THIS WILL IMPROVE THE LIFE OF OUR CUSTOMERS. Would you like to become part of the world's most international company in the world that also a Top Employer and a No. 1 World's Best Work Place A company that

Skills :

Customer Service Advisor, Frontline

DHL
Ho Chi Minh Vietnam
2-5 years

YOU TACKLE FOR QUALITY AND GREAT SERVICE. THIS WILL IMPROVE THE LIFE OF OUR CUSTOMERS. Would you like to become part of the world's most international company in the world that also a Top Employer and a No. 1 World's Best Work Place A company that

Skills :

Get to know the Role: * Guide our drivers, merchants and users in using our products * Manage service enquiries and disputes arising from our drivers, merchants and users * Provide excellent customer service to our consumers &

Skills :

At Deloitte, we offer a unique and exceptional career experience to inspire and empower talents like you to make an impact that matters for our clients, people and community. Deloitte offers you a highly inclusive, collaborative workplace and unrival

Customer Service - Trainer

Shopee
Ho Chi Minh Vietnam
2-5 years

Job Description: * Plan, organise and conduct training programs for Customer Service Associate. * Collect the feedback and follow the improvement fields of agents after each training session such as Exit Ticket, Handout, Checklist. * Write m

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Customer Service - Project Management

Shopee
Ho Chi Minh Vietnam
4-7 years

Job Description: * Running the CS improvement projects to bring great services to customers in complex environments * Monitor channel performance, deep-dive & propose improvements * Develop comprehensive project plans included analyses of da

ShopeeFood - Operations, Payment Operations Lead

Shopee
Ho Chi Minh Vietnam
2-5 years

Job Description: Reporting to Operations Manager, you will be responsible for: * Lead the project improve payment operation processes as well as brings partner's experience & related projects * Manage project assigned to team, execute action &

[BODY] Mobile Teller - Operations Unit

Tien Phong Commercial
Ho Chi Minh Vietnam
2-5 years

Job Description .. Reception, search understand the needs, introduce, advise and support customers about the Bank's products/services .. Implement the business plan, mobilizing targets. . Perform transactions to meet customers needs for savings pr

Shopee Xpress - Finance Operations Controller

Shopee
Ho Chi Minh Vietnam
1-3 years

Job Description: Book keeping and reporting: * Manage bank book and cash book by update and record COD collection by hubs, regions * Support and guide Operations to update collection, payment status * Follow up and enforcing Operations exec

Service Sales Specialist, Vietnam

ABB Limited
Ho Chi Minh Vietnam
10-13 years

Service Sales Specialist, Vietnam Take your next career step at ABB with a global team that is energizing the transformation of society and industry to achieve a more productive, sustainable future. At ABB, we have the clear goal of driving diversity

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Retail Finance - Credit Operation Team Lead

Shopee
Ho Chi Minh Vietnam
5-6 years

Job Description: * Work with relevant teams (Product Management, Business Development, Risk & Fraud, etc) to define and optimize Operational SOP for credit business * Oversee credit operations for credit products including but not limited to:

Retail Finance - Risk & Fraud Operation Team Lead

Shopee
Ho Chi Minh Vietnam
6-7 years

Job Description: * Work with relevant teams (Product Management, Business Development, Regional Risk, etc) to define and optimize Collection & Fraud Management SOP for credit business * Oversee credit business fraud operations including but no

Job Description: * Negotiate and promote co-operations with partners (sellers), ensuring Customer to Customer or Business to Customer seller base development of categories of Shopee. * Establishing contact and conducting sales meetings with key

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Company Description Hitachi Solutions is a core IT Company of the Hitachi Group, which employs over 330,000 people worldwide. Headquartered in Tokyo, Japan, Hitachi Solutions reach extends to group companies in Japan and abroad, working with a worl

Telesales Executive

Ninja Logistics sdn bhd
Ho Chi Minh Vietnam
1-4 years

Responsibilities * The Lead Qualifier is responsible for qualifying leads by telephone. Tasks are focused on the identification of volume potential with Suspects and initiating rank-up of prospect customers to the relevant sales team with volume

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