Vitality Reward Vendor Management, Consultant

Vitality Reward Vendor Management, Consultant

AIA Group
Ho Chi Minh Vietnam
Not Specified
Not Specified

Job Description

Bring your career aspirations to life with AIA!• Planning and executing Vitality Incentive Reward partnership strategy including partnership model & operation
• Networking & Setting up strategic partnership for Vitality
• Maintaining and building up relationships with key TPA (Service Company)
• Vendor network performance management
Plan, develop and manage Reward Vendor for Vitality (60%)
  • Identify opportunities, formulate reward/incentive service initiatives, procure services with actionable plans
  • Networking and developing reward partner for Vitality to support the wellness program following up market trend and to ensure the user’s satisfaction on incentive rewards
  • Negotiate and sign the best deal with vendors
  • Being in charge of Vendor business set –up and operation/ system integration with AIA and Vitality including collaboration with IT for integration execution.

Ensure the provision of cost effective and quality care and great customer experience. (40%)
  • Be in charge of customer journey between AIA and vendors in terms of incentive/ rewards system and operation
  • Monitor the service quality of vendor network and performance review of each vendor
  • To implement best practices and innovation with service providers for the Vitality strategy
  • Quantity and Quality of Reward/ Incentive vendors
  • Customer satisfaction on the rewards
  • Membership engagement

Build a career with us as we help our customers and the community live healthier, longer, better lives.
You must provide all requested information, including Personal Data, to be considered for this career opportunity. Failure to provide such information may influence the processing and outcome of your application. You are responsible for ensuring that the information you submit is accurate and up-to-date.

About AIA Group

For a century, we have served millions of people and generations of families all around the Asia-Pacific region.AIA is the largest independent publicly listed pan-Asian life insurance group – with a presence in 18 markets across the Asia-Pacific region.Our Vision is to be the world’s pre-eminent life insurance provider. That is our service to our customers and our shareholders.Our Purpose is to play a leadership role in driving economic and social development across the region. That is our service to societies and their people.Our Promise to help people live Healthier, Longer, Better Lives.

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