User Change Communication, Change Management

User Change Communication, Change Management

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Job Description

Job Description:

Act as the contact point to collect and manage daily User Changes across functions to ensure User Change Calendar up-to-date
  • User Change Calendar: execute the process/tool to collect User changes across functions and ensure the User Change Calendar up-to-date with reflected User Impacts
  • User Change Impacts Assessment: assist Experience Lead and User Change Communication Lead to work with Change Owner and/or Subject Matter Expert to clarify the change background and context, different types of user impacts, from which uncover critical information needed for communication planning.

  • Logical and structured thinking with detailed orientation.
  • Good at problem solving, especially in connecting the dots
  • Experience in project management is a Plus.
  • Enjoyed fast-paced environment
  • Good atwriting and presentation in both Vietnamese and English

Job Details

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About Shopee

Shopee is the leading e-commerce platform in Southeast Asia and Taiwan. It is a platform tailored for the region, providing customers with an easy, secure and fast online shopping experience through strong payment and logistical support.
Shopee aims to continually enhance its platform and become the region’s e-commerce destination of choice via ongoing product optimisation and localised user-centered strategies.
Shopee, a Sea company, was first launched in Singapore in 2015, and has since expanded its reach to Malaysia, Thailand, Taiwan, Indonesia, Vietnam and the Philippines. Sea is a leader in digital entertainment, e-commerce and digital financial services across Greater Southeast Asia. Sea's mission is to better the lives of consumers and small businesses with technology, and is listed on the NYSE under the symbol SE.
The Shopee team is rapidly expanding across the region and we are constantly on the lookout for talents who have the passion and drive to become part of a fast-moving and dynamic team.

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