Technical Service Specialist (Core Diagnostics - Ho Chi Minh)

Technical Service Specialist (Core Diagnostics - Ho Chi Minh)

Abbott Nutrition Health Institute (ANHI)
Not Specified
Not Specified

Job Description

Job Description:
  • Provide backup first line service to Abbott Ambassadors (Service interventions requiring less than 4 hours labor time)
  • Schedule and perform planned maintenance activities
  • Assist with instrument installations
  • Success in this role is measured by service key performance indications level achievement, customer satisfaction score (NPS) and economical profitability and growth per district

Job Requirement:
  • Bachelor's degree or equivalent qualification or experience required. Bachelors / Engineering degree in medical / electrical / mechanical or medical technology is preferred
  • Proven track record in a similar position supported by management and customer references preferred or Graduate entry program.
  • Successful engagement with customers, specifically lab staff.
  • Technical expert for product line responsibility
  • Strong communication skills
  • Ability to identify and drive resolution of issues
  • Strong experience in use of analytical tools and software

On, you will find more than 150 self-study courses that are accredited for nurses, dietitians and/or case managers. All courses are free* of charge.We offer a range of continuing education topics across different disease states from neonatal to elderly care. You can find information by topic such as malnutrition, diabetes, preterm infant nutrition, and breastfeeding.

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