Technical Service Specialist (Core Diagnostics - Ho Chi Minh)

Technical Service Specialist (Core Diagnostics - Ho Chi Minh)

Abbott Nutrition Health Institute (ANHI)
Not Specified
Not Specified

Job Description



Job Description:
  • Provide backup first line service to Abbott Ambassadors (Service interventions requiring less than 4 hours labor time)
  • Schedule and perform planned maintenance activities
  • Assist with instrument installations
  • Success in this role is measured by service key performance indications level achievement, customer satisfaction score (NPS) and economical profitability and growth per district

Job Requirement:
  • Bachelor's degree or equivalent qualification or experience required. Bachelors / Engineering degree in medical / electrical / mechanical or medical technology is preferred
  • Proven track record in a similar position supported by management and customer references preferred or Graduate entry program.
  • Successful engagement with customers, specifically lab staff.
  • Technical expert for product line responsibility
  • Strong communication skills
  • Ability to identify and drive resolution of issues
  • Strong experience in use of analytical tools and software

On ANHI.org, you will find more than 150 self-study courses that are accredited for nurses, dietitians and/or case managers. All courses are free* of charge.We offer a range of continuing education topics across different disease states from neonatal to elderly care. You can find information by topic such as malnutrition, diabetes, preterm infant nutrition, and breastfeeding.

Job Source : www.jobs.abbott

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