Technical Service Specialist (Core Diagnostics - Ho Chi Minh)

Technical Service Specialist (Core Diagnostics - Ho Chi Minh)

Abbott Ensure
Not Specified
Not Specified

Job Description


JOB DESCRIPTION:

Job Description:
  • Provide backup first line service to Abbott Ambassadors (Service interventions requiring less than 4 hours labor time)
  • Schedule and perform planned maintenance activities
  • Assist with instrument installations
  • Success in this role is measured by service key performance indications level achievement, customer satisfaction score (NPS) and economical profitability and growth per district

Job Requirement:
  • Bachelor's degree or equivalent qualification or experience required. Bachelors / Engineering degree in medical / electrical / mechanical or medical technology is preferred
  • Proven track record in a similar position supported by management and customer references preferred or Graduate entry program.
  • Successful engagement with customers, specifically lab staff.
  • Technical expert for product line responsibility
  • Strong communication skills
  • Ability to identify and drive resolution of issues
  • Strong experience in use of analytical tools and software
JOB FAMILY:
Field ServicesDIVISION:
LOCATION:
Vietnam Ho Chi Minh City : Me Linh Point TowerADDITIONAL LOCATIONS:
WORK SHIFT:
StandardTRAVEL:
Not specifiedMEDICAL SURVEILLANCE:
Not ApplicableSIGNIFICANT WORK ACTIVITIES:
Continuous sitting for prolonged periods (more than 2 consecutive hours in an 8 hour day)

Abbott is about the power of health. For more than 125 years, Abbott has been helping people reach their potential - because better health allows people and communities to achieve more. With a diverse, global network serving customers in more than 160 countries, we create new solutions - across the spectrum of health, around the world, for all stages of life. Whether it's next-generation diagnostics, life-changing devices, science-based nutrition, or novel reformulations, we are advancing some of the most innovative and revolutionary technologies in healthcare, helping people live their best lives through better health. The people of Abbott come to work each day with relentless energy, enthusiasm and a promise to enhance the health and well-being of millions of people. They push the boundaries to help manage and treat some of life's greatest health challenges. We invite you to explore opportunities at Abbott , to see if your talents and career aspirations may fit with our openings. An equal opportunity employer, Abbott welcomes and encourages diversity in our workforce. Follow Us: Facebook LinkedIn YouTube Twitter

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