The Job in short
We are looking for a qualified Technical Manager to oversee and own a portfolio of customer accounts.
As part of a Customer Success Team you will work with the Customer Success Manager and Delivery Manager on multiple accounts to ensure that customers are successful in their digital transformation journey.
You are the key technical contact and advisor to our customers throughout their journey of implementing the Backbase platform.
As a Technical Manager, you should be a tech-savvy professional, able to explain technical details and requirements to a non-technical audience. You can hold your own in a technical discussion with developers as much as you can in a boardroom with a CIO.
You should be able to provide technical, product, and business knowledge to ensure successful implementations of the Backbase platform and build lasting customer relationships.
Meet the job
At Backbase, We’re giving banks a way to get closer to their customers like never before. Supercharge your entire customer lifecycle, move faster than competitors, and create 10x better banking experiences with the Engagement Banking Platform.