Job Description
. Play a role as Route designer by designing Pickup and Delivery (PUD) routes to develop capability of logistic network.
. Plan and deploy, integrate new routes into existing network when expanded.
. Integrate PUD routes into facilities to ensure routes effectiveness.
. Cooperate with Ground team to monitor productivity, service targets for each route and driver.
. Give alert and coordinate with Ground team about overloaded routes to plan for resources needed and maintain service quality.
. Tracking performance dashboard for close monitoring, comparing practical operations, having prompt actions for incidents
. In charge of allocating Sellers to LEX PUD network & work closely with Management team and OPS system team to enhance system logic for automation route allocation.
. Enable strategic planning and optimized customer coverage during high peak seasons such as holidays, promotion campaigns and sale period when there is surge in volume
. Maintain a positive work atmosphere by performing and communicating in a manner that promotes good relationships with co-workers, and management.
. Other duties as assigned by direct manager.
Job Requirements
. Review existing routes by doing analysis of capacity, overloading, working schedule and align with operation team for solutions to improve process, service quality, sellers/customers experience.
. Identify and implement improvements in routes re-design sequence of operations/work flows, staffing, handling methods, troubleshooting challenging of PUD routes and equipment required
. Review and re-design of routes that has increased in pickup & delivery stops and managing of capacity utilization within the route looping of routes which can take on more stops & volume without incurring cost or justify expansion with supporting data