Shopee is the leading e-commerce platform in Southeast Asia and Taiwan. It is a platform tailored for the region, providing customers with an easy, secure and fast online shopping experience through strong payment and logistical support.
Shopee aims to continually enhance its platform and become the region’s e-commerce destination of choice via ongoing product optimisation and localised user-centered strategies.
Shopee, a Sea company, was first launched in Singapore in 2015, and has since expanded its reach to Malaysia, Thailand, Taiwan, Indonesia, Vietnam and the Philippines. Sea is a leader in digital entertainment, e-commerce and digital financial services across Greater Southeast Asia. Sea's mission is to better the lives of consumers and small businesses with technology, and is listed on the NYSE under the symbol SE.
The Shopee team is rapidly expanding across the region and we are constantly on the lookout for talents who have the passion and drive to become part of a fast-moving and dynamic team.
Job Description: * In charge of Foody Delivery Partner (Shipper) issues, complaints, violations, questions and other types of support request via channels: call, email, chat and offline (face to face). * Deliver supporting solution & violation
Job Description: * Receive and store documents of drivers * Introduce the drivers on the onboarding processes * Introduce drivers about operating model and conduct surveys on partners expectation via call or Zalo chat * Make basic report
Job Description: * Receive and store documents of forwarding partners (drivers) * Instruct forwarding partners on the procedures for accepting jobs. * Introduce the operating model and survey partners aspirations via call or Zalo chat. *
Job Description: * Partner closely with hiring managers and stakeholders to design and implement the full cycle recruitment process and bring the best talents on board * Collaborate and work closely with stakeholders from various departments wi
Job Description: * Maintain and build up long-term relationships with key partners across diversified categories in F&B, FMCG, payment, lifestyles, government affairs etc. * Collaborate with key partners in co-marketing efforts in terms of plan
Job Description: . Work closely with cross functional teams (Business Development, Marketing, Operation, etc.) to ensure the consistent product and best user experience. .Work closely with local/regional product teams to sync up product features and
Job Description: * In charge all types of contracting processes including Legal Review & Hardcopy collect for Food, Fresh Contract (including New/renew/termination contract, appendix, SBD, FSS...)/ Ads contracts and OR (Offline Payment, Offline Pa
Job Description: * Maintain and build up long-term relationships with key partners across diversified categories in F&B, FMCG, payment, lifestyles, government affairs etc * Collaborate with key partners in co-marketing efforts in terms of plann
Job Description: 1. Customer management: * Directly solve customer related issues. * Focus on developing your assigned customers and finding new customers. * Meet and advise customers to build commercial cooperation contracts that suit cust
Job Description: . Serve as a key member of the ShopeeFood business development team to define the current landscape, strategise and execute top business development/partnership opportunities. . Leverage ShopeeFood's business development network and
Job Description: * Make decisions based upon the outputs of the data and make recommendations to a cross-functional leadership team * Accountable for nationwide workforce forecasting and optimization. Need to be proactive in determining long an
Job Description: * Monitor real-time queues and identify high-risk transactions within the business portfolio. Verified transactions with the different mode of payments such as (COD, Credit cards, etc...). Ensure confidentiality of all information
Job Description: * Conduct campaign landing pages or banners requested by the Business Development, Marketing, and Operation Team. * Ensure smooth and timely execution of campaign by coordinating with other teams to validate information of requ
Job Description: * Act as main point of contact point for managed sellers for all operational inquiries * Resolve seller's operation related questions & concerns according to Standard Operating Procedures * Monitor seller's operation perform
Job Description: * Support team SBS (Serviced by Shopee) in demand forecast and inbound planning. Manage a diverse portfolio of reputable brands * Drive and achieve supply chain Key Performance Indicators (KPIs) including available-to-purchase,
Job Description: 1. Accountant - Ensure cash is collected within timeframe * Verify collections precisely within timeframe * Ensure no open item and no variance at month-end between system and bank accounts * Ensure no overdue for COD/ comp
Job Description: * Develop a deep understanding of e-commerce logistics operations & actively identifying operational issues * Analyse data and propose solutions, orientation to improve logistics performance * Assist in the planning and imp
Job Description: * Phụ trách thiết kế v triển khai chương trình đo tạo cho khối vận hnh của Shopee Xpress. * Hỗ trợ, giải đáp cho nhân viên vận hnh v quy trình v kiến thức nghiệp vụ. * Hỗ trợ v nắm bắt công việc thực tế tại kho vận, bưu cục
Job Description: * Planning, implementing, and monitoring social campaigns across all social networks, sustain the healthy growth of Shopee sellers online communities (Facebook fanpage Tiktok Facebook Group YouTube) * Conduct detailed analysis
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