Shopee Xpress - Workforce Management Lead

Shopee Xpress - Workforce Management Lead

3-4 years
Not Specified

Job Description

Job Description:
  • Plan the monthly/yearly headcount structure & requirement to meet the business targets including FTE and BPO
  • Build long term sourcing strategy for rapid expansion of operations team, for both permanent and seasonal positions
  • Design and monitor the recruitment process for each positions, addressing potential bottle necks in recruitment speed and quality
  • Record and track the recruitment speed and quality, ensure it meet the functional requirement
  • Build and manage the budget for OT and BPO to ensure the human resource cost
  • Build and maintain long term BPO capabilities with vendors, to ensure they provide staff timely with good quality
  • Be the bridge between operations and HR team
  • Provide visibility of workforce situations and progress to management

  • Great communication skills both verbal & written
  • Be able to work cross function and at multi levels
  • Data & SOP driven
  • Experience in project management
  • Experience as HR for Operations is a PLUS
  • 3-4 years in leadership/ team management
  • Details oriented

Job Details

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About Shopee

Shopee is the leading e-commerce platform in Southeast Asia and Taiwan. It is a platform tailored for the region, providing customers with an easy, secure and fast online shopping experience through strong payment and logistical support.
Shopee aims to continually enhance its platform and become the region’s e-commerce destination of choice via ongoing product optimisation and localised user-centered strategies.
Shopee, a Sea company, was first launched in Singapore in 2015, and has since expanded its reach to Malaysia, Thailand, Taiwan, Indonesia, Vietnam and the Philippines. Sea is a leader in digital entertainment, e-commerce and digital financial services across Greater Southeast Asia. Sea's mission is to better the lives of consumers and small businesses with technology, and is listed on the NYSE under the symbol SE.
The Shopee team is rapidly expanding across the region and we are constantly on the lookout for talents who have the passion and drive to become part of a fast-moving and dynamic team.

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