Service Sales Specialist

Service Sales Specialist

ABB Limited
Not Specified
Not Specified

Job Description


Service Sales Specialist
Take your next career step at ABB with a global team that is energizing the transformation of society and industry to achieve a more productive, sustainable future. At ABB, we have the clear goal of driving diversity and inclusion across all dimensions: gender, LGBTQ+, abilities, ethnicity and generations. Together, we are embarking on a journey where each and every one of us, individually and collectively, welcomes and celebrates individual differences.

Driving service sales process in collaboration with the Service Sales Manager and/or Service Manager. Generate service sales opportunities and secure profitable sales within the designated area(s). Focus on installed base penetration (IB) and sell the entire Service product portfolio in collaboration with other ABB service units. Reporting to Service Sales Manager and building long term customer relationships and ensure immediate response to specific customer needs and issues. Your responsibilities

  • Utilizing ServIS to understand the existing installed base (IB) and identifies and develops sales opportunities for Service products and solutions to penetrate the existing IB/new IBs in the market. Focusing on the entire Service portfolio to secure profit for assigned Business Units/Product Groups.
  • Generating Service sales leads and develops new market opportunities by utilizing market trend information, identifying and exploring potential new service portfolios. Takes a One ABB approach to leverage other colleagues portfolios.
  • Understanding the channel strategy and the establishment of related prices and prepares sales plans, reviews them and proposes recovery plan(s) when needed. Regularly updates installed base in ServIS (the approved Service database) with the changes made at site.
  • Establishing long term customer relationships by understanding customer requirements and applicable regulations and demonstrating in-depth technical service product/solutions knowledge to promote Life Cycle Management (LCM). Registers customer feedback and ensures customer satisfaction throughout the sales process.
  • Selling entire service product portfolio to expand ABB footprint in the designated area(s). Charts out and monitors sales proposals, tenders and follows up proposal statistics. Prepares ABB's Service offerings based on customer need and in coordination with the local Service Sales Manager and/or Service Manager
  • Communicating contract details in accordance with ABB offering and strategy. Manages administrative sales processes.
Your background

  • Degree in engineering with equivalent experience.
  • Front end sales with technical sales experience desirable.
  • Experience in promoting and growing on Low Voltage & Medium Voltage product/Service Sales Portfolio.
  • Focused and self-motivated marketer, with creative and analytical skills. Highly effective individual who has an absolute eye for detail and focus in improving business performance through campaign/workshop execution, reporting and evaluation.
  • A collaborative, solution focused approach with strong written and spoken communication skills.
More about us

ABB's Electrification Global Markets organization is responsible for the go-to-market strategy and generating profitable growth for the Electrification Business Area. Our 10,000 strong commercial team represents the portfolio of all Electrification Business Area Divisions in over 100 countries. Our unmatched domain expertise across key industry verticals and channels combined with our truly global footprint makes us able to deliver extraordinary business results, supporting our customers with solutions which address their current needs, whilst considering the future emerging trends such as Urbanization, Digitalization and Shift to Electricity and Sustainable Energy. Bring your very own sense of pride and purpose as you help us drive forward the Fourth Industrial Revolution - creating a sustainable future for our planet, and your career. Join ABB and harness the power of our diverse global network, as you collaborate with and learn from our world-class teams. Above all, challenge yourself every day. Let's write the future, together. Recruitment Agencies please be aware that this role is being managed by the internal ABB Talent team directly. We will reach out to our preferred agency partners should we require support. Your adherence to our process is appreciated.

About ABB Limited

Job Source : careers.abb

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