Service Point Agent

Service Point Agent

DHL
Not Specified
Not Specified

Job Description


YOU TACKLE FOR QUALITY AND GREAT SERVICE. THIS WILL IMPROVE THE LIFE OF OUR CUSTOMERS.

Would you like to become part of the world's most international company in the world that also a Top Employer and a No. 1 World's Best Work Place
A company that pioneered cross border express delivery in 1969 and is now active in more than 220 countries and territories worldwide. Do you want to be part of a company that connects people worldwide And the more people we connect, the better life will be on our planet.
Do you want to make a difference Then come to our Insanely Customer Centric Team and deliver excellence in a digital world , AS ONE!YOUR TASKS:
  • Answer phone and greets visitors in Service Center
  • Research shipment tracking requests and provides feedback attempts to resolve misplaced shipments
  • Communicate with Sales/Service to resolve customer problems
  • Assist with operational procedures including sorting, loading/unloading activities, shipment processing and documentation, manifesting, bagging, sending shipment status information, and accepting/securing over-the-counter payments
  • Dispatch pick-up and delivery information in a timely and efficient manner arranges daily pick-up schedules
  • May process or prepare import/export documentation and assist in the customs clearance process in some markets

YOUR PROFILE:

  • Communication in English (written & spoken)
  • Basic PC Skills
  • Pleasant, out-going manner and well presented image
  • Office automation software in English
  • Abitily to work in shifts
OUR OFFER:
  • Strong career support & lots of opportunities in an international environment.
  • Global certified training and a professional coaching & feedback culture
  • Respect and Results culture
  • Multifarious benefit programs
  • Multifarious engagement activities under Best Day Everyday Everyday our Health & Well being program
Do you see a personal challenge in these versatile and responsible tasks Then apply now!
We look forward to receiving your application!

About DHL

DHL is a German logistics company providing courier, package delivery and express mail service, which is a division of the German logistics firm Deutsche Post. The company group delivers over 1.6 billion parcels per year

Job Source : careers.dhl.com

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