Senior User Researcher

Responsibilities

- Work with UX designers, product managers, product analysts, and engineers to understand needs and prioritize research projects.

- Quickly develop clear and detailed research proposals and plans that outline study goals, project scope, target participants, and appropriate evaluative and generative research methods.

- Develop research materials (interview protocols, usability test scripts, surveys, etc.).

- Organize and effectively analyze user behavior employing both qualitative and quantitative research methods.

- Write and present research findings and insights to cross-disciplinary teams in a clear, concise, and compelling way.

- Understand and incorporate complex technical and business requirements into research.

Qualifications

1. Education:

- University graduates, all majors are welcome.

- Good English at work (equivalent to 600 TOEIC or more).

2. Experience:

- 2+ years of experience in user research, with significant expertise in either exploratory qualitative/quantitative research to identify needs and problems or workflow and task analysis.

- Has qualitative/quantitative research expertise to identify needs and understand motivation.

3. Knowledge/ Abilities/ Skills:

- A strong understanding of the strengths and shortcomings of different research methods, including when and how to apply them during each product phase.

- Ability to be innovative and experimental in your approach and methodology.

- Able to connect insights to design, brand, technical requirements, and product strategy.

- Ownership and Accountability Competencies.

- Result Driven.

- Adaptability.

- Attention to Detail.

- Project Management.

- Stakeholder Management.

4. Core Competencies

- Have mindsets that are consistent with the company's core values (IPAM & 4C).

Benefits

1. Community of professionals who work with integrity and devotion

- Professional financial working environment.

- Working with initiative, creativity, and challenges.

2. Competency-based compensation

- Competitive and attractive compensation package based on performance and contribution.

- Receive the deducted income if passing the probation (2-month probationary period with 85% salary)

and annual salary review.

- Social/ Medical/Unemployment insurance.

- Premium insurances: Healthcare insurance and 24/24 personal accident insurance.

3. Organization with a vibrant and learningcentralized culture

- Open working space with modern equipment.

- Diverse, energetic internal and volunteer activities.