Senior Trainer, Center for Professional Development

Working ArrangementIn Office
Job Description
Job responsibilities:
Designing and delivering product knowledge and sales training programs to the Company's agency force.
Conducts regular training needs analysis to monitor and review the relevance of the training content and work with peers for improvement of the training programs
Keeps current in training trends and techniques and apply these to his trainings
Lead basic training/advanced training/teaching and related training administration of marketing staff for continuing education
Management , selection and training of honorable lecturers to enhance the skills of trainers.
Re responsible for training assessment and feedback, communicate with the organization leader and chief trainer for problems found in the assessment, and perform rectification in a timely manner to improve the quality of training
Maintain and enter training related information
Report violations or potential risks identified during the work and propose corrections or improvements in a timely manner
Assist the Audit Department to complete the audit related work and complete the rectification work according to the audit report
Complete other tasks assigned by the superior.
Ensure compliance with national laws, corporate ethics codes and regulations of the compliance department
Adhere to the principles of integrity and honesty. Avoid providing false financial notes or information to the company
Job requirements:
. University degree holder with at least 5 years of training work experience.
. Well-versed in the training design and implementation cycle
. Excellent communication and presentation skills
. Excellent interpersonal skills
. Personal qualities of integrity, credibility and strong work ethics
3+ years of financial institution experience in a training / learning role
Ability to work under pressure
Customer service oriented
Sensitive with interpersonal relationships
About John Hancock and Manulife
John Hancock is a unit of Manulife Financial Corporation, a leading international financial services group that helps people make their decisions easier and lives better. We operate primarily as John Hancock in the United States, and Manulife globally, including Canada, Asia and Europe. We provide financial advice, insurance and wealth and asset management solutions for individuals, groups and institutions. Assets under management and administration by Manulife and its subsidiaries were CAD$1.3 trillion (US$1.1 trillion) as of June 30, 2021. Manulife Financial Corporation trades as MFC on the TSX, NYSE, and PSE, and under 945 on the SEHK. Manulife can be found at .
One of the largest life insurers in the United States, John Hancock supports more than 10 million Americans with a broad range of financial products, including , , , , and . Additional information about John Hancock may be found at .
Manulife is an Equal Opportunity Employer